At a Glance
- Tasks: Drive quality excellence and support operations in maintaining high standards.
- Company: Join a leading distribution centre committed to quality and continuous improvement.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Flexible working hours with excellent career growth opportunities.
- Why this job: Make a real impact by ensuring defect-free products and enhancing customer satisfaction.
- Qualifications: Knowledge of automated warehousing and strong analytical skills required.
The predicted salary is between 27000 - 30000 £ per year.
The key focus of this role is to drive quality excellence across our Distribution Centre. As a Quality Assurance Technician, this position works closely with the Quality Manager to support site operations in maintaining and enhancing high standards, improving processes, and ensuring all products consistently meet established quality benchmarks. This role is integral to delivering defect‑free products to customers, helping the business consistently exceed expectations through a strong commitment to accuracy, compliance, and continuous improvement.
Responsibilities:
- Support development and maintenance of Quality Assurance (QA) and Compliance Standards.
- Drive Quality Assurance across product, process compliance (Standard Operating Procedures) and associated governance and reporting.
- Review quality and compliance performance and compile reports, highlighting potential risks and issues.
- Act as a contact point for operations in relation to QA and Compliance, including project involvement.
- Actively seek opportunities for new ways of operating to deliver QA and Compliance improvements; support and upskill colleagues to embed this on site and in the wider business.
Qualifications:
- Strong knowledge of automated warehousing environments, including WMS/WCS, with a clear understanding of operational processes and Health & Safety standards.
- Advanced analytical skills, with the ability to manipulate, interpret, and present data using Microsoft Excel and Power BI.
- Collaborative and influential team player, skilled in building relationships, managing stakeholder expectations, and working towards shared goals.
- Confident communicator who adapts style to suit different audiences and is comfortable providing feedback or raising potential risks to operations, safety or customer experience.
- Customer‑focused and improvement‑driven, demonstrating flexibility to support operational needs, contribute to training, and continuously enhance service delivery.
Benefits:
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you have completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Quality Technician - wk 1 & wk 2 Days Onsite employer: MARKS&SPENCER
As a Quality Technician at our Distribution Centre, you will be part of a dynamic team dedicated to driving quality excellence and continuous improvement. We offer a supportive work culture that prioritises employee development, with tailored training from day one and opportunities for career growth. Enjoy competitive benefits including a generous colleague discount, strong pension plans, and comprehensive wellbeing support, all while contributing to delivering defect-free products that exceed customer expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Technician - wk 1 & wk 2 Days Onsite
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Quality Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of quality assurance standards and compliance. Be ready to discuss how you can drive quality excellence and improve processes in the Distribution Centre.
✨Tip Number 3
Showcase your analytical skills during the interview. Bring examples of how you've used data to improve quality or compliance in previous roles. This will demonstrate your ability to manipulate and present data effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Quality Technician - wk 1 & wk 2 Days Onsite
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality assurance and compliance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, be sure to mention any experience you have with data manipulation and reporting. We love seeing candidates who can present data clearly, especially using tools like Excel and Power BI.
Emphasise Teamwork and Communication:As a Quality Technician, you'll need to work closely with others. Highlight your collaborative spirit and communication skills in your application. We appreciate candidates who can build relationships and adapt their style to different audiences.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Quality Standards
Before the interview, brush up on the key quality assurance standards relevant to the role. Familiarise yourself with common compliance benchmarks and be ready to discuss how you can help maintain and enhance these standards in the Distribution Centre.
✨Showcase Your Analytical Skills
Since advanced analytical skills are crucial for this position, prepare to demonstrate your proficiency with tools like Microsoft Excel and Power BI. Bring examples of how you've used data to drive quality improvements or solve problems in past roles.
✨Be a Team Player
This role requires collaboration with various stakeholders. Think of instances where you've successfully worked in a team to achieve shared goals. Be ready to share how you build relationships and manage expectations, as this will show your potential fit within their culture.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Prepare to discuss how you would provide feedback or raise concerns about quality and compliance. Tailor your communication style to suit different audiences, as this is key to succeeding in the role.
