At a Glance
- Tasks: Drive quality excellence and support compliance in our Distribution Centre.
- Company: Join a leading company committed to quality and teamwork.
- Benefits: Enjoy discounts, competitive holidays, and 24/7 wellbeing support.
- Other info: Inclusive culture with excellent training and career development opportunities.
- Why this job: Make a real impact by ensuring defect-free products for customers.
- Qualifications: Experience in automated warehousing and strong analytical skills required.
The predicted salary is between 27000 - 30000 £ per year.
The key focus of this role is to drive quality excellence across our Distribution Centre. As a Quality Assurance Technician, this position works closely with the Quality Manager to support site operations in maintaining and enhancing high standards, improving processes, and ensuring all products consistently meet established quality benchmarks. This role is integral to delivering defect‑free products to customers, helping the business consistently exceed expectations through a strong commitment to accuracy, compliance, and continuous improvement.
We are looking for someone who works in a collaborative way and is a customer‑focused professional with strong experience in automated warehousing environments and systems such as WMS and WCS, combined with a solid understanding of Health & Safety practices. They will bring strong analytical capability, excellent communication skills, and a proactive approach to building relationships, driving continuous improvement, and supporting operational success.
What you’ll do:
- Support development and maintenance of Quality Assurance (QA) and Compliance Standards
- Drive Quality Assurance across product, process compliance (Standard Operating Procedures) and associated governance and reporting
- Review quality and compliance performance and compile reports, highlighting potential risks and issues
- Act as a contact point for operations in relation to QA and Compliance, including project involvement
- Actively seek opportunities for new ways of operating to deliver QA and Compliance improvements
- Support and upskill colleagues to embed this on site and in the wider business
Who you are:
- Strong knowledge of automated warehousing environments, including WMS/WCS, with a clear understanding of operational processes and Health & Safety standards
- Advanced analytical skills, with the ability to manipulate, interpret, and present data using Microsoft Excel and Power BI
- Collaborative and influential team player, skilled in building relationships, managing stakeholder expectations, and working towards shared goals
- Confident communicator who adapts style to suit different audiences and is comfortable providing feedback or raising potential risks to operations, safety, or customer experience
- Customer‑focused and improvement‑driven, demonstrating flexibility to support operational needs, contribute to training, and continuously enhance service delivery
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Inclusive culture: We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Quality Technician - Onsite Mon to Fri employer: MARKS&SPENCER
As a Quality Technician at our Distribution Centre, you will be part of a dynamic team dedicated to driving quality excellence and continuous improvement. We offer a supportive work culture that prioritises employee development, with tailored training from day one and opportunities for career growth. Enjoy competitive benefits including a generous colleague discount, strong pension plans, and a commitment to your wellbeing, all while working in an inclusive environment that values collaboration and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Technician - Onsite Mon to Fri
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your analytical skills and experience in quality assurance to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Technician - Onsite Mon to Fri
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality assurance and automated warehousing. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, be sure to include examples of how you've used data to drive improvements in past roles. We love seeing how you can manipulate and present data effectively, especially using tools like Excel and Power BI.
Emphasise Collaboration:We’re all about teamwork here at StudySmarter! Highlight your experience working collaboratively with others, especially in relation to quality assurance and compliance. Share specific instances where you’ve built relationships and influenced positive outcomes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Quality Standards
Before the interview, brush up on quality assurance standards relevant to automated warehousing. Familiarise yourself with common compliance benchmarks and be ready to discuss how you’ve applied these in past roles. This shows you’re not just knowledgeable but also proactive about quality excellence.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities, especially with tools like Microsoft Excel and Power BI. Bring examples of how you've used data to drive improvements or solve problems in previous positions. This will highlight your ability to manipulate and present data effectively.
✨Emphasise Collaboration
Since this role requires a collaborative approach, think of specific instances where you successfully worked with teams to enhance quality or compliance. Be ready to share how you built relationships and managed stakeholder expectations, as this will resonate well with the interviewers.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Prepare for questions about potential risks in operations and how you would address them. Being able to adapt your communication style to different audiences is key, so consider how you can demonstrate this during the interview.