At a Glance
- Tasks: Drive quality excellence in our Distribution Centre and ensure products meet high standards.
- Company: Join a leading company committed to quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, discounts, holiday allowance, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and teamwork.
- Why this job: Make a real impact by ensuring defect-free products and improving processes.
- Qualifications: Experience in automated warehousing and strong analytical skills required.
The predicted salary is between 27000 - 30000 £ per year.
The key focus of this role is to drive quality excellence across our Distribution Centre. As a Quality Assurance Technician, this position works closely with the Quality Manager to support site operations in maintaining and enhancing high standards, improving processes, and ensuring all products consistently meet established quality benchmarks. This role is integral to delivering defect‑free products to customers, helping the business consistently exceed expectations through a strong commitment to accuracy, compliance, and continuous improvement.
We are looking for someone who works in a collaborative way and is a customer‑focused professional with strong experience in automated warehousing environments and systems such as WMS and WCS, combined with a solid understanding of Health & Safety practices. They will bring strong analytical capability, excellent communication skills, and a proactive approach to building relationships, driving continuous improvement, and supporting operational success.
What you’ll do:
- Support development and maintenance of Quality Assurance (QA) and Compliance Standards
- Drive Quality Assurance across product, process compliance (Standard Operating Procedures) and associated governance and reporting
- Review quality and compliance performance and compile reports, highlighting potential risks and issues
- Act as a contact point for operations in relation to QA and Compliance, including project involvement
- Actively seek opportunities for new ways of operating to deliver QA and Compliance improvements
- Support and upskill colleagues to embed this on site and in the wider business
Who you are:
- Strong knowledge of automated warehousing environments, including WMS/WCS, with a clear understanding of operational processes and Health & Safety standards
- Advanced analytical skills, with the ability to manipulate, interpret, and present data using Microsoft Excel and Power BI
- Collaborative and influential team player, skilled in building relationships, managing stakeholder expectations, and working towards shared goals
- Confident communicator who adapts style to suit different audiences and is comfortable providing feedback or raising potential risks to operations, safety, or customer experience
- Customer‑focused and improvement‑driven, demonstrating flexibility to support operational needs, contribute to training, and continuously enhance service delivery
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Inclusive culture: We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Quality Assurance Technician – Warehouse Ops & Compliance employer: MARKS&SPENCER
As a Quality Assurance Technician at our Distribution Centre, you will thrive in a supportive and inclusive work culture that prioritises collaboration and continuous improvement. With competitive benefits such as a generous colleague discount, tailored training from day one, and comprehensive wellbeing support, we are dedicated to your professional growth and personal wellbeing. Join us in delivering excellence and making a meaningful impact while enjoying a fulfilling career in a dynamic automated warehousing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Technician – Warehouse Ops & Compliance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in quality assurance or warehouse operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of WMS and WCS systems. Be ready to discuss how you've used these tools in past roles to drive quality and compliance. Show us you know your stuff!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or call. It shows your enthusiasm and keeps you on their radar. We love seeing candidates who are proactive!
✨Tip Number 4
Check out our website for the latest job openings and apply directly. It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Quality Assurance Technician – Warehouse Ops & Compliance
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in automated warehousing and quality assurance. We want to see how your skills align with our focus on quality excellence and compliance.
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, don’t forget to mention your experience with data manipulation and tools like Excel or Power BI. We love seeing how you can interpret data to drive improvements!
Emphasise Collaboration:We’re all about teamwork here at StudySmarter, so highlight any experiences where you’ve worked closely with others to achieve shared goals. Show us how you build relationships and support your colleagues!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Quality Standards
Before the interview, brush up on the key quality assurance standards relevant to the role. Familiarise yourself with common compliance benchmarks and how they apply to automated warehousing environments. This will show your commitment to quality excellence and help you speak confidently about how you can drive improvements.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used analytical skills to solve problems or improve processes. Be ready to talk about your experience with tools like Microsoft Excel and Power BI, as these are crucial for the role. Highlight any reports you've compiled that led to actionable insights.
✨Demonstrate Your Collaborative Spirit
This role requires a team player who can build relationships and manage stakeholder expectations. Think of instances where you've successfully collaborated with others to achieve shared goals. Be prepared to share how you’ve supported colleagues in understanding QA and compliance standards.
✨Communicate Effectively
Practice adapting your communication style to different audiences. During the interview, be clear and concise when discussing potential risks or feedback related to operations and safety. Show that you can engage with various stakeholders while maintaining a customer-focused approach.
