At a Glance
- Tasks: Drive quality excellence and ensure products meet high standards in our Distribution Centre.
- Company: Join a leading company committed to quality and continuous improvement.
- Benefits: Enjoy a competitive salary, discounts, generous holiday allowance, and wellbeing support.
- Other info: Flexible working hours with excellent career development opportunities.
- Why this job: Make a real impact by ensuring defect-free products and enhancing customer satisfaction.
- Qualifications: Knowledge of automated warehousing, strong analytical skills, and a collaborative mindset.
The predicted salary is between 27000 - 30000 £ per year.
The key focus of this role is to drive quality excellence across our Distribution Centre. As a Quality Assurance Technician, this position works closely with the Quality Manager to support site operations in maintaining and enhancing high standards, improving processes, and ensuring all products consistently meet established quality benchmarks. This role is integral to delivering defect‑free products to customers, helping the business consistently exceed expectations through a strong commitment to accuracy, compliance, and continuous improvement.
Responsibilities:
- Support development and maintenance of Quality Assurance (QA) and Compliance Standards.
- Drive Quality Assurance across product, process compliance (Standard Operating Procedures) and associated governance and reporting.
- Review quality and compliance performance and compile reports, highlighting potential risks and issues.
- Act as a contact point for operations in relation to QA and Compliance, including project involvement.
- Actively seek opportunities for new ways of operating to deliver QA and Compliance improvements; support and upskill colleagues to embed this on site and in the wider business.
Qualifications:
- Strong knowledge of automated warehousing environments, including WMS/WCS, with a clear understanding of operational processes and Health & Safety standards.
- Advanced analytical skills, with the ability to manipulate, interpret, and present data using Microsoft Excel and Power BI.
- Collaborative and influential team player, skilled in building relationships, managing stakeholder expectations, and working towards shared goals.
- Confident communicator who adapts style to suit different audiences and is comfortable providing feedback or raising potential risks to operations, safety or customer experience.
- Customer‑focused and improvement‑driven, demonstrating flexibility to support operational needs, contribute to training, and continuously enhance service delivery.
Benefits:
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you have completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Quality Assurance Technician: Process & Compliance Lead employer: MARKS&SPENCER
As a Quality Assurance Technician at our Distribution Centre, you will be part of a dynamic team dedicated to driving quality excellence and continuous improvement. We offer a supportive work culture that prioritises employee development, with tailored training from day one and opportunities for career growth. Enjoy competitive benefits including a generous colleague discount, strong pension plans, and comprehensive wellbeing support, all while contributing to delivering exceptional products to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Technician: Process & Compliance Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Assurance Technician role.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality assurance and compliance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your analytical skills and experience effectively!
✨Tip Number 3
Showcase your passion for continuous improvement! During interviews, share examples of how you've driven quality excellence or improved processes in previous roles. We want to see that customer-focused mindset shining through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our commitment to quality.
We think you need these skills to ace Quality Assurance Technician: Process & Compliance Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Quality Assurance Technician role. Highlight any relevant experience in quality assurance, compliance, and process improvement to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality excellence and how your background makes you a great candidate for this position. Don’t forget to mention your collaborative spirit and customer-focused mindset!
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used data to drive improvements in past roles. Whether it's through Excel or Power BI, we want to see how you can manipulate and present data effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Quality Standards
Before the interview, brush up on the key quality assurance standards relevant to the role. Understand how they apply to distribution centres and be ready to discuss how you can help maintain and enhance these standards.
✨Showcase Your Analytical Skills
Prepare to demonstrate your advanced analytical skills. Bring examples of how you've used tools like Excel or Power BI to interpret data and improve processes. This will show that you can drive quality excellence effectively.
✨Be a Team Player
Highlight your collaborative nature during the interview. Share experiences where you've built relationships and managed stakeholder expectations. This role requires working closely with others, so showing your team spirit is crucial.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Be prepared to discuss potential risks and how you would address them. Tailoring your communication style to different audiences will demonstrate your adaptability and confidence.
