Marks & Spencer is seeking a Product Manager within the Post Purchase and Customer Support team to enhance experiences across customer support interactions and related tooling.
You will collaborate with the Senior Product Manager for Customer Support to identify opportunities to improve customer satisfaction, reduce effort, boost efficiency and enhance colleague experience in a fast-paced retail environment.
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Product Manager: Post-Purchase & Support Automation employer: MARKS&SPENCER
Marks & Spencer is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a hybrid working environment. Join us to be part of a team that values your contributions and supports your professional development while working on cutting-edge technology in a well-respected UK brand.
