At a Glance
- Tasks: Lead a team, manage shifts, and ensure top-notch customer service.
- Company: A leading retail company in Plymouth with a vibrant atmosphere.
- Benefits: Flexible working hours, dynamic environment, and opportunities for growth.
- Why this job: Join a fun team and make a difference in customer experiences.
- Qualifications: Strong communication skills and digital savvy required.
- Other info: Varied hours across five days, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Plymouth is seeking a Duty Manager to oversee operations and ensure excellent customer service. The role involves leading a team, delivering high standards of store presentation and managing shifts effectively.
Ideal candidates will possess strong communication skills, a good level of digital capability, and an understanding of commercial operations. This position offers varied working hours across five days, including weekends, in a dynamic retail environment.
Store Team Coach & Ops Leader in Plymouth employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Coach & Ops Leader in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our leadership experiences and how we’ve handled customer service challenges in the past.
✨Tip Number 3
Show off our digital skills! Be ready to discuss how we’ve used technology to improve operations or enhance customer experience. It’s all about standing out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.
We think you need these skills to ace Store Team Coach & Ops Leader in Plymouth
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Team Coach & Ops Leader, we want to see how you can lead a team effectively. Share examples from your past experiences where you've successfully managed a team or improved store operations.
Highlight Your Customer Service Experience: Customer service is key in retail! Make sure to include any relevant experiences that showcase your ability to provide excellent service and handle customer queries with ease.
Demonstrate Your Digital Savvy: In today's retail world, being digitally capable is a must. Let us know about your experience with digital tools and how you've used them to enhance store operations or customer engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Company Inside Out
Before your interview, do some research on the retail company. Understand their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Team Coach & Ops Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how they contributed to a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in a retail context. Think about situations where you had to manage shifts, handle customer complaints, or improve store presentation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Your Digital Skills
In today's retail environment, digital capability is key. Be prepared to discuss any relevant technology or software you've used in previous roles. Whether it's managing inventory systems or using social media for promotions, showcasing your digital skills can set you apart from other candidates.