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For Companies At a Glance
- Tasks: Enhance customer shopping experiences and provide exceptional service in a fast-paced environment.
- Company: Leading UK retailer known for its commitment to customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a knack for digital tools are essential.
- Other info: Fast-paced environment with plenty of opportunities to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK retailer is seeking a Customer Assistant to enhance the shopping experience for customers. The ideal candidate will excel in high-pressure environments, provide remarkable service, and engage customers effectively.
Responsibilities include:
- Serving customers efficiently
- Maintaining store standards
- Meeting sales targets
A commitment to digital tools and strong communication skills are essential for success in this role. Join us to make an immediate impact and become a vital part of our team.
Frontline Customer Assistant: Fast-Paced & Digital-Savvy in Newcastle upon Tyne employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Assistant: Fast-Paced & Digital-Savvy in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different scenarios. This will help you shine during interviews and demonstrate your ability to engage customers effectively.
✨Tip Number 3
Be ready to showcase your digital savvy! Brush up on any relevant tech tools or apps that could help in the role. Mentioning these during your conversation can set you apart as a candidate who’s ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact right from the start.
We think you need these skills to ace Frontline Customer Assistant: Fast-Paced & Digital-Savvy in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've engaged with customers and provided remarkable service in high-pressure situations.
Emphasise Your Digital Savviness: Since we're looking for someone who's comfortable with digital tools, mention any relevant tech skills or experiences. Let us know how you've used technology to enhance customer interactions or improve efficiency.
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us you’re genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Company Inside Out
Before your interview, do some homework on the retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how you can enhance the shopping experience for customers.
✨Embrace Digital Tools
Since the role requires a commitment to digital tools, be ready to discuss any relevant technology or software you've used in previous jobs. Mention how you’ve leveraged these tools to improve efficiency or customer engagement, demonstrating that you're tech-savvy and adaptable.
✨Practice Effective Communication
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to refine your responses and ensure you come across as approachable and engaging.
