At a Glance
- Tasks: Support store operations by handling stock and deliveries, ensuring everything runs smoothly.
- Company: Join the M&S team, a leader in retail with a strong focus on teamwork.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Dynamic role with flexible hours and a chance to work with a great team.
- Why this job: Be the backbone of our stores and make a real difference for customers.
- Qualifications: Must be 18 or over; physical stamina and a proactive attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday 10:30 – 18:30; Monday 14:00 – 22:00; Tuesday 14:00 – 22:00; Thursday 16:00 – 22:00; Friday 16:00 – 22:00.
- Week 2: Monday 14:00 – 22:00; Tuesday 14:00 – 22:00; Wednesday 16:00 – 22:00; Friday 16:00 – 22:00; Saturday 14:00 – 22:00.
Eligibility: This job role involves operating mechanical equipment as relevant and, in compliance with health and safety legislation, we cannot consider applications from anyone under the age of 18.
Role Overview: Join our team at M&S as a Customer Assistant in Operations, where you will be the backbone of our stores. The position is physically demanding and high‑intensity, ensuring our stores run smoothly and efficiently. In this role you will handle stock, deliveries, and all behind‑the‑scenes duties that keep the shop floor full, clean, and ready for customers. You must be fast, focused, and proactive, maintaining product flow with urgency and accuracy.
Key Responsibilities:
- Operate across the wider store where required, maintaining the pace and meet retail demands.
- Use digital tools confidently to track deliveries and manage stock efficiently, prioritising availability and speed.
- Collaborate closely with cross‑functional teams, supporting colleagues throughout the store.
- Adapt quickly to shifting priorities, from early morning deliveries to late‑day stock adjustments, keeping operations moving fluidly.
How to Apply: Ready to roll your sleeves up and work smart? Take your marks and apply today.
Customer Assistant - Operations - New Milton employer: MARKS&SPENCER
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment in New Milton where teamwork and collaboration are at the heart of our operations. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that you can thrive in your role as a Customer Assistant. With a focus on health and safety, competitive benefits, and a culture that values hard work and dedication, M&S is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - New Milton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities listed in the job description and prepare examples from your past experiences that demonstrate your ability to handle stock, manage deliveries, and work under pressure. This will help you stand out during the interview.
✨Tip Number 3
Be proactive during the interview! Show your enthusiasm by asking questions about the role and the team. This not only demonstrates your interest but also gives you a chance to assess if the job is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the M&S team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Operations - New Milton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges that come with it.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We love seeing how your skills can contribute to keeping our store running smoothly and efficiently!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Assistant in Operations. Familiarise yourself with the physical demands and the importance of maintaining product flow. This will help you demonstrate your readiness to handle stock and deliveries effectively.
✨Showcase Your Team Spirit
Collaboration is key in this role, so be prepared to discuss examples of how you've worked well with others in the past. Think about times when you supported colleagues or adapted to changing priorities, as this will show that you're a team player who can keep operations running smoothly.
✨Be Ready for Practical Questions
Expect questions that assess your ability to operate mechanical equipment and manage stock efficiently. Brush up on any relevant experience you have and be ready to explain how you would use digital tools to track deliveries and maintain stock availability.
✨Demonstrate Your Proactivity
In a high-intensity environment, being proactive is crucial. Prepare to share instances where you've taken initiative to solve problems or improve processes. This will highlight your ability to maintain pace and urgency, which is essential for the role.
