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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00 - 17:00, Thursday 16:30 - 20:30, Saturday 13:30 - 19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Lowry Outlet Salford Quays in Manchester employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Lowry Outlet Salford Quays in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being able to demonstrate how you'd handle different customer situations will show you're ready to deliver that five-star service they’re looking for.
✨Tip Number 3
Be digitally savvy! Brush up on using apps and in-store devices, especially the Sparks App. Showing that you can enhance the customer experience with tech will give you an edge in this fast-paced environment.
✨Tip Number 4
Show your flexibility! Be prepared to discuss how you've adapted to challenges in previous roles. M&S values team players who can jump in wherever needed, so share examples of how you’ve thrived under pressure.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Lowry Outlet Salford Quays in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: Use examples from your past experiences to highlight your skills. Whether it's a time you provided excellent customer service or helped boost sales, we want to know how you've made an impact in previous roles.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but make sure your language is clear and concise. We’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you into the process. Plus, it shows you’re tech-savvy, which is a big plus in our digital world!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be ready to explain how you would use these tools to enhance customer experiences. This shows you're not just a people person but also tech-savvy!
✨Show Your Team Spirit
Retail is all about teamwork, so think of examples where you've worked well with others. Highlight your ability to support colleagues and contribute to a positive environment, especially during busy times.
✨Embrace Flexibility
Prepare to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you've successfully managed multiple tasks or shifted priorities to meet customer needs.