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- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team, the heart of our store.
- Benefits: Flexible hours, team support, and a rewarding experience.
- Other info: Dynamic role with opportunities for personal growth.
- Why this job: Be a brand ambassador and make customers' days brighter.
- Qualifications: Ability to work under pressure and deliver quality service.
The predicted salary is between 12 - 13 ÂŁ per hour.
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while delivering five‑star service.
Teamwork matters – you’ll support colleagues and contribute to a high‑performance culture that meets customer needs, no matter how hectic it gets. Flexibility is essential; you’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Maidenhead employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Maidenhead
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you a feel for the pace and help you tailor your answers to show you’re the perfect fit.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've handled busy situations in the past. We want to hear about times you’ve kept calm under pressure and delivered that five-star service!
✨Tip Number 3
Teamwork is key! Be ready to discuss how you’ve worked with others in high-pressure environments. Highlight your flexibility and willingness to jump in wherever needed – it’s all about keeping the café running smoothly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – take your marks and apply today!
We think you need these skills to ace Customer Assistant - Cafe - Maidenhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about working in a fast-paced café environment and delivering top-notch service to our customers.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or food handling. We love seeing how your past roles have prepared you for the hustle and bustle of our café!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for efficiency right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at M&S Café.
How to prepare for a job interview at MARKS&SPENCER
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with M&S Café’s menu and offerings. This will help you answer questions about food and drink recommendations confidently, showing that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you handled pressure well, as this role demands a calm and efficient approach during busy times.
✨Emphasise Teamwork
Since teamwork is crucial in this role, think of instances where you’ve successfully collaborated with others. Be ready to discuss how you can contribute to a high-performance culture and support your colleagues in a fast-paced environment.
✨Demonstrate Flexibility and Adaptability
Be prepared to talk about how you handle change and adapt to new situations. Share examples of when you’ve had to be flexible in your previous roles, as this will show that you can thrive in the dynamic café setting.