Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain a clean store environment.
- Company: Leading retailer in Luton with a focus on customer care.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Join a dynamic team and create inspiring retail experiences for customers.
- Qualifications: Strong customer service skills and digital capability.
- Other info: Fast-paced environment perfect for those who thrive on teamwork.
The predicted salary is between 24000 - 36000 £ per year.
A leading retailer in Luton is looking for a Customer Assistant in Operations. This role requires strong customer service skills, flexibility, and digital capability to manage stock and assist customers effectively. You will engage directly with customers, ensure the store is clean and well-stocked, and maintain a high standard of service. If you thrive in fast-paced environments and enjoy working as part of a team, this position offers the chance to contribute to an inspiring retail experience.
Retail Ops Associate: Customer Care & Stock in Luton employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Ops Associate: Customer Care & Stock in Luton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat – it’ll show you’re the perfect fit for the role.
✨Tip Number 3
Flexibility is key! Be prepared to discuss how you can adapt to different situations, especially in a fast-paced environment. Show them you can handle whatever comes your way with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Ops Associate: Customer Care & Stock in Luton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that positive energy to our team!
Flexibility is Key: This role requires a bit of flexibility, so don’t forget to mention any experiences where you’ve adapted to changing situations. We love candidates who can think on their feet and handle whatever comes their way!
Digital Savvy? Let Us Know!: Since managing stock and assisting customers digitally is part of the gig, be sure to showcase your digital skills. Whether it’s using retail software or social media, we want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your status. Let’s make this happen!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Company
Before your interview, do a bit of homework on the retailer. Understand their values, mission, and what makes them stand out in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to engage effectively with customers, which is key for this role.
✨Demonstrate Flexibility
Retail can be unpredictable, so be ready to discuss how you've adapted to changing situations in previous jobs. Share specific instances where you had to think on your feet or adjust your plans to meet customer needs or stock demands.
✨Emphasise Teamwork
Since this role involves working as part of a team, be prepared to talk about your experience collaborating with others. Highlight any successful projects or tasks you've completed as part of a group, and how you contributed to creating a positive team environment.
