Marks & Spencer in London is hiring a Staff Software Engineer focused on backend for the Customer Support platform. You will provide technical leadership across CCaaS services, solving complex problems and shaping architecture for Zendesk, Twilio, and related integrations.
You will stay hands-on with production Java code, steer multi-team delivery, and work with Product, Data and Security to create reliable, scalable customer experiences and self-service capabilities within a digital-first
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Staff Backend Engineer: CCaaS & Customer Support in London employer: MARKS&SPENCER
Marks & Spencer is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a hybrid working environment. Join us to be part of a team that values your contributions and supports your professional development while working on cutting-edge technology in a well-respected UK brand.
