At a Glance
- Tasks: Transform data into actionable insights to drive online trading decisions.
- Company: Join M&S, a leader in online retail with a focus on innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored development opportunities.
- Other info: Hybrid working model with a commitment to diversity and inclusion.
- Why this job: Gain valuable experience in a fast-paced digital environment while making a real impact.
- Qualifications: Experience in online retail and strong analytical skills are essential.
The predicted salary is between 60000 - 75000 £ per year.
At M&S, we're transforming our online business through data-led decisions and sharper commercial performance. As an Online Commercial Assistant Manager, you'll play a key role in turning complex data into clear, actionable insight that drives trading decisions and unlocks growth. This is a highly collaborative role sitting at the heart of Online Performance & Planning, where you'll work across Trading, Finance, Planning and Inventory teams to ensure performance is understood, risks are identified early, and opportunities are maximised. This 12-month fixed-term contract is a brilliant opportunity for someone looking to deepen their commercial and analytical experience in a fast-paced digital environment.
What you'll do:
- Translate data into meaningful commercial insight, helping teams understand performance, risks and opportunities, and where to focus next.
- Create and shape insight packs, trading updates and materials for leadership forums, ensuring outputs are accurate and influence decisions at pace.
- Work closely with Planning teams to identify discrepancies in forecasts and highlight risks and opportunities.
- Compare Online forecasts with category and financial plans, ensuring alignment across assumptions and timelines.
- Analyse stock levels, stock cover and availability to optimise performance and reduce excess stock.
Who you are:
- Experience in a commercial, trading or online retail environment.
- Strong analytical skills, with the ability to interpret data and generate clear insights.
- Confident communicator, able to present information clearly and credibly.
- Experience working with performance metrics such as sales, margin, stock and fulfilment (beneficial).
- Familiarity with planning tools or systems (e.g. MFP, assortment planning) is a plus.
What's in it for you?
- 20% colleague discount across M&S products.
- Competitive holiday allowance with option to buy more.
- Discretionary bonus schemes.
- Pension and life assurance.
- Tailored development and progression opportunities.
- Wellbeing support and virtual GP access.
- One paid volunteering day a year.
We're committed to building diverse and inclusive teams where everyone can thrive. We value different perspectives and believe they help us make better decisions for our customers and colleagues. If you need any support or adjustments during the recruitment process, please let us know.
Our teams work in a hybrid way, with time in the office to collaborate and connect, alongside flexibility to work from home.
StudySmarter Expert Advice🤫
We think this is how you could land Online Commercial Assistant Manager (12 Month FTC) in London
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if MARKS&SPENCER is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like MARKS&SPENCER and demonstrate your commitment to the field.
We think you need these skills to ace Online Commercial Assistant Manager (12 Month FTC) in London
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Online Commercial Assistant Manager (12 Month FTC) at MARKS&SPENCER, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Online Commercial Assistant Manager (12 Month FTC) at MARKS&SPENCER. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at MARKS&SPENCER
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
