Omnichannel Commercial Lead – Retail & Digital Strategy in London

Omnichannel Commercial Lead – Retail & Digital Strategy in London

London Full-Time 49500 - 60500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead commercial initiatives across retail and digital channels, driving bold trading opportunities.
  • Company: Marks & Spencer, a leading brand known for innovation in retail.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on delivering exceptional customer journeys.
  • Why this job: Shape the future of omnichannel retail and make a real impact on customer experiences.
  • Qualifications: Strong commercial acumen and experience in data-driven decision making.

The predicted salary is between 49500 - 60500 £ per year.

Marks & Spencer is seeking a Commercial Manager for Travel Money to own end-to-end commercial initiatives across in-store and online channels.

You will translate insights into bold trading opportunities, lead cross-functional teams and shape scalable delivery from concept through to implementation.

You will bring strong commercial acumen, customer focus and data-driven decision making to optimise trading performance and customer journeys in a high-profile omnichannel business.

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Omnichannel Commercial Lead – Retail & Digital Strategy in London employer: MARKS&SPENCER

Marks & Spencer is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a hybrid working environment. Join us to be part of a team that values your contributions and supports your professional development while working on cutting-edge technology in a well-respected UK brand.

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Contact Details:

MARKS&SPENCER Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Omnichannel Commercial Lead – Retail & Digital Strategy in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for MARKS&SPENCER and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like MARKS&SPENCER are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with MARKS&SPENCER on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at MARKS&SPENCER. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Omnichannel Commercial Lead – Retail & Digital Strategy in London

Commercial Acumen
Customer Focus
Data-Driven Decision Making
Cross-Functional Team Leadership
Omnichannel Strategy
Trading Performance Optimisation
Insight Translation

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit MARKS&SPENCER. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of MARKS&SPENCER:Show us that you’ve done your homework! In your application, briefly mention what you admire about MARKS&SPENCER’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at MARKS&SPENCER

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at MARKS&SPENCER will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At MARKS&SPENCER, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.