At a Glance
- Tasks: Lead the in-store payment journey and enhance customer experiences.
- Company: Join the iconic Marks & Spencer team, known for quality and innovation.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Other info: Be part of a dynamic team focused on improving customer satisfaction.
- Why this job: Make a real difference in how customers pay and shop at M&S.
- Qualifications: Strong leadership skills and experience in payment systems or retail.
The predicted salary is between 40000 - 50000 £ per year.
MARKS&SPENCER is seeking a leader to own the end-to-end in-store payment journey.
You will collaborate with stakeholders to identify friction points for customers and colleagues, drive peak trading readiness, and push for faster, simpler payment experiences across stores.
You will leverage transactional data to influence decisions, build evidence-based business cases, and lead the rollout of key payment initiatives.
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In-Store Payments Experience Lead in London employer: MARKS&SPENCER
At MARKS&SPENCER, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. As an Engineering Strategy Lead in Greater London, you will benefit from a supportive environment that prioritises professional growth, offers mentorship opportunities, and encourages the adoption of cutting-edge technologies. Join us to be part of a team that values excellence and is committed to making a meaningful impact in the retail sector.
