At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Earn extra £3.00 per hour for late-night shifts and enjoy a vibrant work culture.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
- Why this job: Be a fashion ambassador and help customers discover the latest trends.
- Qualifications: Passion for fashion and strong team collaboration skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00-19:00, Tuesday 15:00-23:00, Friday 15:00-23:00.
Under 18 Disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Role Overview: Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job - it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You’ll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don’t wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You’ll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast - and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Womenswear - Pantheon in London employer: MARKS&SPENCER
M&S is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about fashion and customer service. With opportunities for personal growth and development, employees are encouraged to thrive in a fast-paced environment while enjoying competitive benefits, including additional pay for late-night shifts. Join us at our Pantheon location, where teamwork and innovation come together to create a rewarding retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Womenswear - Pantheon in London
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with a smile. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to discuss how you'd use these to enhance customer experiences will set you apart from the crowd.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples from your past where you've successfully navigated challenges. This will highlight your readiness to jump in wherever needed.
We think you need these skills to ace Customer Assistant - Womenswear - Pantheon in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experience or personal stories that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but make sure you’re also getting across your skills and experiences effectively.
Highlight Your Team Spirit:Since being a team player is crucial in this role, mention any past experiences where you’ve worked well with others. Show us how you contribute to a positive environment and support your colleagues, especially in busy situations.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in womenswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline operations in a busy retail environment.
✨Show Your Team Spirit
Prepare examples of how you’ve worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy periods.
✨Embrace Flexibility
Retail is all about adapting to change. Think of instances where you’ve had to be flexible and how you handled unexpected challenges. This will show that you’re ready to jump in wherever needed.
