At a Glance
- Tasks: Deliver exceptional customer service and styling advice in a fast-paced retail environment.
- Company: Join the iconic M&S team, known for its commitment to quality and customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth in fashion retail.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Be part of a dynamic team that helps customers feel their best through style and confidence.
- Qualifications: Passion for fashion, strong communication skills, and a knack for building rapport.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Sunday 11:00-19:00
- Tuesday 13:00-21:00
- Thursday 13:00-21:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs. Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service. Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Suit Stylist - Pantheon in London employer: MARKS&SPENCER
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and dedication. As a Customer Assistant - Suit Stylist, you'll enjoy opportunities for personal growth and development in a fast-paced environment, all while being part of a team that prioritises customer satisfaction and style. With flexible working hours and a commitment to employee well-being, M&S is the perfect place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Suit Stylist - Pantheon in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into M&S's values and mission. This way, you can show how your passion for fashion and customer service aligns perfectly with their goals.
✨Tip Number 2
Practice your styling skills! Bring along some examples of how you've helped customers in the past. Whether it's a killer outfit combo or a beauty routine, showcasing your expertise will make you stand out.
✨Tip Number 3
Be ready to demonstrate your digital savvy! Familiarise yourself with tools like the Sparks App. Showing that you're comfortable with tech will prove you're ready to deliver that five-star service M&S is known for.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Suit Stylist - Pantheon in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging:Remember, this role is all about connecting with customers. Use a friendly tone in your application and give examples of how you've built rapport in previous roles. We want to see your personality!
Highlight Your Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience, both in-store and online.
Keep It Concise and Relevant:While we love a good story, make sure your application is clear and to the point. Focus on the skills and experiences that directly relate to the Customer Assistant role, and don’t forget to apply through our website!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion Trends
Brush up on the latest fashion trends, especially in suits and styling. Being able to discuss current styles and how they can enhance a customer's look will show your passion for the role and help you connect with the interviewers.
✨Practice Your Customer Interaction Skills
Since this role is all about delivering exceptional customer service, practice scenarios where you build rapport quickly. Think of examples where you've helped customers in the past and be ready to share those stories during the interview.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital tools like the Sparks App mentioned in the job description. If possible, explore similar apps or tools to demonstrate your digital confidence and readiness to use technology to enhance customer experiences.
✨Show Your Flexibility and Adaptability
Retail is fast-paced, so be prepared to discuss how you've adapted to changing situations in previous roles. Share specific examples that highlight your ability to stay calm under pressure and your willingness to take on new challenges.
