At a Glance
- Tasks: Drive data-led improvements and solve complex operational challenges in logistics.
- Company: Join M&S, a leader in retail innovation and sustainability.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Inclusive culture with opportunities for growth and flexible working.
- Why this job: Shape the future of warehouse operations and make a real impact.
- Qualifications: Strong data analytics skills and experience with digital tools.
The predicted salary is between 60000 - 80000 £ per year.
The role works closely with Retail and programme teams to turn end-to-end problem statements into simple, effective solutions, ensuring initiatives land with clarity and deliver measurable impact across the business. We are looking for someone with strong data analytics capability who can confidently interpret complex information, identify root causes and translate insight into practical, scalable solutions. A technically confident individual, comfortable using tools such as Excel, Power BI and AI-driven solutions to drive efficiency and impact.
The ideal candidate will be a structured problem solver with excellent stakeholder skills, able to influence, challenge constructively and communicate clearly across a wide network. A resilient, self-motivated mindset is key, thriving in ambiguity, working at pace and continuously seeking opportunities to improve, challenge the status quo and deliver measurable outcomes. This is an exciting opportunity to shape transformation at scale, champion best practice, and build a culture that celebrates progress while continuously challenging the status quo.
NB The role will be based from one of our Logistics hubs (Bradford, Castle Donington or Welham Green) but most of the time will be spent working in partnership with our 3PL's on sites across the country so the successful candidate must be prepared to travel.
Your key accountabilities will include:
- Drive meaningful, data-led improvements across a national warehouse network, partnering closely with 3PL teams to deliver tangible results at both site and network level.
- Take ownership of the end-to-end CI pipeline, leading structured review rhythms and ensuring initiatives are prioritised, progressed and delivering measurable benefits.
- Build and maintain a strong network of cross-functional stakeholders, aligning Operations, Finance and external partners to maximise impact and delivery.
- Shape the future of warehouse operations by influencing WMS development, driving standardisation and simplifying processes across multiple sites.
- Lead end-to-end problem solving, turning complex operational and retail challenges into clear, scalable solutions that improve performance and enhance the end customer experience.
Your skills and experience will include:
- Strong data analytics capability, using tools such as Excel and Power BI to interrogate data, identify trends, and establish root causes that inform practical, value driven solutions.
- Technically proficient with digital tools and platforms (e.g. SharePoint, AI/Copilot, automation, data visualisation) to enhance efficiency, insight generation and stakeholder communication.
- Structured problem-solver with the ability to translate complex data and business challenges into clear, actionable improvement plans and scalable solutions.
- Confident stakeholder collaborator, building effective networks to challenge constructively, align on priorities and drive continuous improvement outcomes at pace.
- Resilient and adaptable mindset, thriving in fast-paced, ambiguous environments with a focus on continuous learning, iterative delivery and measurable impact.
What’s in it for you:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you have completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Logistics Assist Continuous Improvement Manager employer: MARKS&SPENCER
Marks & Spencer is an exceptional employer, offering a dynamic work environment that champions inclusivity and continuous improvement. With a strong focus on employee development, competitive benefits including a generous holiday allowance, and a commitment to well-being, M&S empowers its team members to thrive in their roles while making a meaningful impact across the retail landscape. The opportunity to work closely with cross-functional teams and drive data-led improvements ensures that every day brings new challenges and rewards, all within a supportive culture that values innovation and progress.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Assist Continuous Improvement Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like MARKS&SPENCER and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at MARKS&SPENCER!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like MARKS&SPENCER keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Assist Continuous Improvement Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to MARKS&SPENCER:This is your chance to really connect with the team at MARKS&SPENCER. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with MARKS&SPENCER.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show MARKS&SPENCER that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at MARKS&SPENCER. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
