Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create stunning displays and enhance customer experiences in a fast-paced retail environment.
- Company: Join M&S, a leading brand known for its fashion, home, and beauty products.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a visual storyteller and make a real impact on customer shopping experiences.
- Qualifications: A flair for fashion and strong communication skills are essential.
- Other info: Dynamic team atmosphere with plenty of room for creativity and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We are looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You will be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You will be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Working Pattern
- Week 1: Monday 07:00 - 15:00; Tuesday 07:00 - 15:00; Wednesday 07:00 - 15:00; Friday 07:00 - 15:00; Saturday 07:00 - 15:00
- Week 2: Sunday 08:00 - 16:00; Tuesday 07:00 - 15:00; Wednesday 10:00 - 18:00; Thursday 07:00 - 15:00; Friday 07:00 - 15:00
If you have got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose
- To deliver a great shopping experience for our customers, putting customers before task every time.
- Champion new ways of working within stores through an open mindset and positive attitude.
- Complete tasks and processes that deliver 'best in town' standards.
- Serve and sell across all channels brilliantly well.
- Be the voice of our customer to help us continually improve.
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required.
- Deliver seasonal Window implementation.
- Deliver 'best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy.
- Work alongside C&H colleagues to ensure correct implementation of POS each season.
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points.
- Skilled to utilise all digital tools and communication channels to do the job.
- Share customer and colleague feedback to help us do things better.
- Share knowledge and experience with colleagues to support others in building skill and confidence.
- Own their own learning & development and proactively access digital learning solutions.
- Know the daily sales targets, priorities, promotions & selling opportunities.
- Have great product knowledge to sell and recommend our products and services.
- Proactively engage with customers to understand their needs and make recommendations.
- Understand the store priorities and their part to play.
- Complete tasks with pace and in line with SOPs.
- Minimise cost and waste through good process practice.
- Follow safe and legal working practices.
Key Capabilities
- Understands how M&S operates, its strategy, future and the role they play.
- Committed to delivering excellent work fast with great attention to detail.
- Open to and acts on feedback, asking for this regularly.
- Sets performance objectives for self in conjunction with line manager and in line with business plans.
- Takes accountability for planning and managing own work efficiently to ensure objectives are met.
- Is curious and asks questions to challenge the status quo.
- Effective at communicating their intentions to others; ensures communication is clear and simple.
- In control of their own reactions and considers how to share their perspective to create better reaction for team.
- Copes well with change and work challenges and recovers quickly from its impact.
- Builds positive relationships by being a good listener and getting to know people by establishing a connection.
Technical Skills/Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows.
- Strong knowledge of Visual Merchandising principles.
- Contributing to store sales and cost control.
- Work across the store to get things done right first time within timescales.
- Comprehensive knowledge of customer shopping channels.
- Good level of product knowledge and services across the store.
- Up to date knowledge of the commercial operation and brilliant basics.
- Good level of digital capability and use of digital tools and applications.
- Understand customer needs and spot selling opportunities.
- Adapting to change.
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
Customer Assistant - Stylist - Kingston in Kingston upon Thames employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Stylist - Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their latest fashion trends. This will help you show off your passion for the brand and how you can contribute to their visual merchandising goals.
✨Tip Number 2
Practice your storytelling skills! As a visual merchandiser, you'll need to convey a message through displays. Think about how you can share your ideas clearly and creatively during your interview to impress the hiring team.
✨Tip Number 3
Show off your adaptability! Retail is fast-paced, so be ready to discuss times when you've successfully handled change or challenges. This will demonstrate your resilience and ability to thrive in a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S team and ready to make an impact!
We think you need these skills to ace Customer Assistant - Stylist - Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Style: When you're writing your application, let your personality shine through! We want to see your passion for fashion and how you can bring that to the role. Use examples from your experience that highlight your eye for detail and creativity.
Be Customer-Focused: Remember, it's all about the customers! Make sure to emphasise your commitment to delivering an exceptional shopping experience. Share any past experiences where you went above and beyond to meet customer needs.
Highlight Your Team Spirit: We love a team player! In your application, mention how you've collaborated with others in previous roles. Show us how you can contribute to a positive work environment and support your colleagues.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest fashion trends and visual merchandising principles. Be ready to discuss how you would style mannequins or create eye-catching displays that resonate with customers. Show them you have the creativity and knowledge to make their store stand out!
✨Demonstrate Customer Focus
Prepare examples of how you've put customers first in previous roles. Think about times when you went above and beyond to meet customer needs or how you’ve used feedback to improve service. This role is all about delivering a great shopping experience, so let your passion for customer service shine through!
✨Show Your Resilience
Retail can be fast-paced and challenging, so be ready to talk about how you handle pressure and adapt to change. Share specific instances where you’ve successfully navigated tough situations or bounced back from setbacks. They want to see that you can keep your cool and stay productive!
✨Engage with the Team Spirit
This role involves working closely with colleagues, so highlight your teamwork skills. Prepare to discuss how you’ve collaborated with others to achieve common goals or shared knowledge to help teammates grow. Building positive relationships is key, so show them you’re a team player!
