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- Tasks: Deliver style advice and exceptional service to customers in fashion, home, and beauty.
- Company: Join a leading retailer known for its vibrant atmosphere and customer focus.
- Benefits: Flexible hours, employee discounts, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a dynamic team and help customers look and feel their best.
- Qualifications: Passion for fashion and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern:
- Sunday 10:30 - 18:30
- Tuesday 06:00 - 12:00
- Thursday 06:00 - 12:00
- Saturday 10:30 - 18:30
Responsibilities:
- Deliver style advice and five‑star service to customers.
- Drive sales and grow market share in the fashion, home and beauty sections.
- Operate in a high‑demand environment, maintaining speed and accuracy under pressure.
- Utilise digital tools, such as the Sparks App and in‑store devices, to enhance customer experience and support the move to the new M.
Customer Assistant - Fashion, Home & Beauty - Tunbridge Wells in Kent employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Tunbridge Wells in Kent
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their fashion, home, and beauty products. This way, when you chat with customers, you can deliver that five-star service they’re after.
✨Tip Number 2
Practice your style advice skills! Role-play with friends or family to get comfortable giving recommendations. The more confident you are, the better you'll connect with customers in a high-demand environment.
✨Tip Number 3
Show off your tech-savvy side! Brush up on using digital tools like the Sparks App. Being quick and accurate with these devices will help enhance the customer experience and show you're ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Tunbridge Wells in Kent
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion, home, and beauty shine through. We want to see how you can deliver that five-star service and style advice that our customers crave!
Highlight Your Customer Service Skills: Make sure to mention any previous experience in customer service. We’re all about creating a fantastic shopping experience, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for a Fast-Paced Environment: Since we operate in a high-demand environment, it’s important to convey your ability to maintain speed and accuracy under pressure. Share any experiences where you thrived in a busy setting!
Utilise Digital Tools: Mention your familiarity with digital tools like apps or in-store devices. We’re keen on enhancing customer experience, so if you’ve used tech to improve service before, let us know!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion, Home & Beauty
Make sure you brush up on the latest trends in fashion, home décor, and beauty products. Being able to discuss current styles and how they relate to customer needs will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to provide that five-star service they're looking for.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools like the Sparks App, it’s a good idea to familiarise yourself with these technologies beforehand. If you can discuss how you’ve used similar tools in previous roles or how you would use them to enhance customer experience, it’ll set you apart from other candidates.
✨Stay Calm Under Pressure
Given the high-demand environment, think of ways to demonstrate your ability to maintain speed and accuracy under pressure. You might want to prepare a story that highlights how you handled a busy situation effectively, showcasing your problem-solving skills and resilience.