Marks & Spencer is seeking a Service Configuration Manager to govern and mature the configuration management practice across the D&T estate. You will oversee the CMS and CMDB, ensuring data is trusted and fit for purpose while aligning to ITIL 4 best practices.
The role collaborates with Engineering, Product Owners and Asset management to drive adoption and governance. The ideal candidate will lead data quality, service mapping, discovery improvements and provide executive insights to support
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ITIL-Driven Service Configuration Lead employer: MARKS&SPENCER
Marks & Spencer is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a hybrid working environment. Join us to be part of a team that values your contributions and supports your professional development while working on cutting-edge technology in a well-respected UK brand.
