At a Glance
- Tasks: Deliver a top-notch customer experience in our Fashion, Home & Beauty section.
- Company: Join the iconic M&S team and be part of a transformation.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Fast-paced role with opportunities to grow and shine.
- Why this job: Be the go-to person for styling and beauty advice while making customers feel amazing.
- Qualifications: Fashion-savvy, great communicator, and tech-friendly.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday: 09:00‑17:00
- Monday: 09:30‑18:30
- Tuesday: 09:00‑18:00
- Friday: 10:00‑18:00
About the role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market‑leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, grit, and playing their part in delivering our transformation.
Responsibilities
- Provide 1‑to‑1 styling in suits, offer a five‑star bra fit experience, or create a tailor‑made beauty routine.
- Build rapport quickly, listen to customer needs, and confidently recommend products both in‑store and online.
- Operate in a high‑demand environment, maintaining speed and accuracy while meeting high standards.
- Utilise digital tools such as the Sparks App and in‑store devices to provide a personalised five‑star service.
- Show flexibility by adapting to changing demands and meeting new challenges head‑on.
Qualifications
- Fashion‑forward and confident with a passion for helping customers feel best.
- Excellent communication skills and the ability to build rapport quickly.
- Strong product knowledge and the confidence to recommend products across the range.
- Digital‑savvy, comfortable using in‑store technology and apps.
If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, apply today.
Customer Assistant - Lingerie - Ipswich employer: MARKS&SPENCER
M&S is an exceptional employer that values its employees by fostering a dynamic and supportive work culture in Ipswich. As a Customer Assistant, you will benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a team that prioritises customer satisfaction and innovation. With a focus on flexibility and collaboration, M&S offers a rewarding environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Lingerie - Ipswich
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like MARKS&SPENCER when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like MARKS&SPENCER instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Customer Assistant - Lingerie - Ipswich
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at MARKS&SPENCER. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at MARKS&SPENCER
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into MARKS&SPENCER's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within MARKS&SPENCER. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
