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- Tasks: Deliver five-star service while engaging with customers and ensuring smooth café operations.
- Company: Leading UK retail company known for its customer-focused culture.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Why this job: Join a dynamic team and make customers' days brighter with your service.
- Qualifications: Customer-focused attitude, adaptability, and digital confidence.
- Other info: Fast-paced role perfect for those who thrive under pressure.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK retail company is seeking customer-focused team members for their café. This role demands handling high-pressure situations with grace while providing five-star service. You will engage with customers, recommend products, and ensure smooth café operations.
The ideal candidates will be digitally confident, adaptable, and committed to maintaining high food safety standards. This intense but rewarding position encourages teamwork and flexibility, promising a dynamic work environment.
Café Customer Concierge — Fast, Five-Star Service in Hereford employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Customer Concierge — Fast, Five-Star Service in Hereford
✨Tip Number 1
Get to know the café's vibe! Before your interview, pop in and observe how the team interacts with customers. This will help you understand their service style and give you a chance to mention specific examples during your chat.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key, be ready to discuss any tech tools or apps you've used in previous roles. We want to see how you can bring that expertise to enhance the café experience.
✨Tip Number 3
Prepare for those high-pressure scenarios! Think of times when you’ve handled busy situations gracefully. Share these stories to demonstrate your ability to keep calm and deliver five-star service, even when things get hectic.
✨Tip Number 4
Teamwork makes the dream work! Be ready to talk about how you’ve collaborated with others in past jobs. Highlighting your flexibility and commitment to working as part of a team will show that you’re a perfect fit for this dynamic role.
We think you need these skills to ace Café Customer Concierge — Fast, Five-Star Service in Hereford
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve handled high-pressure situations and still managed to keep a smile on your face!
Be Digitally Confident: Since we’re looking for digitally savvy team members, mention any relevant tech skills or experiences. Whether it’s using café management software or social media, let us know how you can contribute!
Emphasise Teamwork: This role is all about working together, so share examples of how you’ve collaborated with others in past jobs. We love seeing candidates who thrive in a team environment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our dynamic café team.
How to prepare for a job interview at MARKS&SPENCER
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the café's menu and offerings. This will not only help you answer questions confidently but also show your genuine interest in the role. Think about how you can recommend products based on customer preferences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve handled high-pressure situations with grace. Whether it’s dealing with a difficult customer or managing multiple orders, having specific stories ready will demonstrate your ability to provide five-star service.
✨Emphasise Teamwork and Flexibility
This role thrives on teamwork, so be ready to discuss how you work well with others. Share instances where you’ve collaborated effectively in a fast-paced environment, and highlight your adaptability to changing situations or tasks.
✨Highlight Your Digital Confidence
Since being digitally confident is key, think about any relevant technology or systems you’ve used in previous roles. Be prepared to discuss how you can leverage digital tools to enhance customer experience and streamline café operations.
