At a Glance
- Tasks: Lead the fill operation and coordinate resources for a smooth store opening.
- Company: Join a dynamic team at M&S in Hemel Hempstead.
- Benefits: Competitive pay with unsocial hours premium and opportunities for growth.
- Other info: Be part of an inclusive atmosphere with excellent career development.
- Why this job: Make an impact by ensuring a well-presented store and great customer service.
- Qualifications: Must be 18+ with leadership skills and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Working Pattern:
- Week 1: Monday: 05:00 - 13:00
- Tuesday: 05:00 - 13:00
- Wednesday: 05:00 - 13:00
- Friday: 05:00 - 13:00
- Saturday: 05:00 - 13:00
- Week 2: Sunday: 13:00 - 21:00
- Monday: 12:00 - 20:00
- Wednesday: 12:00 - 20:00
- Thursday: 12:00 - 20:00
- Friday: 12:00 - 20:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Responsibilities:
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Team Support Manager - Hemel Hempstead employer: MARKS&SPENCER
At MARKS&SPENCER, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. As an Engineering Strategy Lead in Greater London, you will benefit from a supportive environment that prioritises professional growth, offers mentorship opportunities, and encourages the adoption of cutting-edge technologies. Join us to be part of a team that values excellence and is committed to making a meaningful impact in the retail sector.
