At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
- Company: Join M&S, a leading retailer with a dynamic team.
- Benefits: Earn a competitive wage plus an unsocial hours premium.
- Other info: Perfect for those who thrive under pressure and love a challenge.
- Why this job: Get hands-on experience in a fast-paced retail environment.
- Qualifications: Must be 18 or over; teamwork and adaptability are key.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Week 1: Friday 21:00‑06:00, Saturday 21:00‑06:00
- Week 2: Friday 21:00‑06:00, Saturday 21:00‑06:00
Under 18 Disclaimer: This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00‑06:00.
About the Role: Join our team at M&S as a Customer Assistant in Operations, you will be the backstage powerhouse of our stores. It is a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You will be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for customers. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Key Responsibilities & Skills:
- Work across the wider store where needed – always keeping up with the pace and demands of retail.
- Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
- Be a team player and a key cog in a big machine, working across functions and supporting colleagues across the store.
- Adapt quickly to early morning deliveries and shifting stock late into the day, maintaining flexibility at all times.
This is a role for people who move with purpose. Are you ready for it?
Customer Assistant - Operations - Bluewater in Greenhithe employer: MARKS&SPENCER
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment that values teamwork and dedication. As a Customer Assistant in Operations at our Bluewater location, you'll enjoy competitive pay, including an unsocial hours premium, and the opportunity to develop your skills in a fast-paced retail setting. Our commitment to employee growth and a supportive culture ensures that you will thrive while contributing to the seamless operation of our stores.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Bluewater in Greenhithe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their values. This will help you show that you're genuinely interested in being part of the team and understand what they stand for.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities of the Customer Assistant role and prepare examples from your past experiences that demonstrate your ability to handle stock, deliveries, and teamwork under pressure.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role involves adapting to changing demands, be prepared to discuss how you've successfully managed unexpected challenges in previous jobs or situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to roll up your sleeves!
We think you need these skills to ace Customer Assistant - Operations - Bluewater in Greenhithe
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We love seeing how your skills can contribute to keeping our stores running smoothly, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your experiences and skills effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the key responsibilities like managing stock and deliveries. This will help you demonstrate your enthusiasm and readiness to roll your sleeves up.
✨Showcase Your Team Spirit
This role is all about teamwork, so be prepared to discuss examples of how you've worked effectively with others in the past. Highlight any experiences where you’ve supported colleagues or adapted to changing demands, as this will show you’re a great fit for their fast-paced environment.
✨Be Ready for Physical Questions
Since this job is physically demanding, expect questions about your ability to handle such tasks. Be honest about your fitness level and share any relevant experiences that showcase your stamina and ability to work under pressure.
✨Familiarise Yourself with Digital Tools
As the role involves using digital tools to track deliveries and manage stock, brush up on any relevant technology or software. If you have experience with similar systems, be sure to mention it during your interview to show you can hit the ground running.
