At a Glance
- Tasks: Deliver five-star service, assist customers, and drive sales in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Other info: Embrace challenges and enjoy a varied role with no two shifts the same.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Monday: 07:00-11:00
- Friday: 07:00-11:00
- Saturday: 07:00-11:00
Join M&S as a Customer Assistant where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Admin - Godalming employer: MARKS&SPENCER
Joining M&S as a Customer Assistant in Godalming means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer a vibrant work culture where your contributions are valued, and you can thrive in a fast-paced environment. Enjoy the benefits of flexible working hours, digital tools to enhance customer interactions, and the opportunity to develop your skills while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Admin - Godalming
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets it.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-playing with a friend can help you feel more confident and prepared to showcase your ability to deliver five-star service under pressure.
✨Tip Number 3
Network like a pro! Connect with current or former M&S employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining M&S and ready to embrace the challenges that come with the role.
We think you need these skills to ace New Store Opening - Customer Assistant - Admin - Godalming
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working at M&S and ready to deliver that five-star service we pride ourselves on.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any experience you have in fast-paced environments or customer service roles. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your M&S Products
Before the interview, take some time to familiarise yourself with M&S products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you've worked effectively in a team. Discuss how you support your colleagues and contribute to a positive environment. This will demonstrate that you're not just focused on individual success but also on the team's performance.
✨Be Ready for Flexibility
Since the role requires adaptability, think of examples where you've successfully adjusted to changing circumstances. Whether it's taking on different tasks or working varied hours, showing that you're flexible and open to challenges will resonate well with the interviewers.
