At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be at the forefront of fashion retail and help customers find their style.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Sunday 11:00-16:30
- Monday 11:00-16:30
- Thursday 15:30-20:30
- Friday 08:00-15:00
- Week 2
- Tuesday 15:00-20:30
- Wednesday 11:00-16:30
- Thursday 14:00-20:30
- Saturday 14:00-19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five‑star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion‑forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on‑trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non‑negotiable. You'll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head‑on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Gloucester Quays employer: MARKS&SPENCER
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Gloucester Quays location provides employees with the opportunity to engage in a fast-paced retail environment while receiving comprehensive training and growth opportunities in the fashion, home, and beauty sectors. With a commitment to employee well-being and a focus on delivering outstanding customer service, we ensure that our team members feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
✨Tip Number 1
Get to know the company! Research M&S and their values, especially in the Fashion, Home & Beauty section. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your passion for fashion and how you can contribute to driving sales. A confident and enthusiastic introduction can set you apart from other candidates.
✨Tip Number 3
Show off your digital skills! Familiarise yourself with tools like the Sparks App and be prepared to discuss how you can use technology to enhance customer experiences. Being digitally savvy is a must!
✨Tip Number 4
Be flexible and ready to adapt! Retail is fast-paced, so demonstrate your ability to handle pressure and support your team. Share examples of how you've thrived in busy environments before.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely care about style and helping customers find their perfect look.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. We want to see how you've gone above and beyond to provide excellent service in the past. Use specific examples to illustrate your ability to handle busy environments and keep customers happy!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know! This will show that you're ready to enhance the customer experience with our digital resources.
Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description and make it clear why you're a great fit for the Customer Assistant position at M&S. And remember, applying through our website is the best way to get your application noticed!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how they relate to M&S's offerings. Showing genuine passion for the products will impress your interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're ready to embrace the digital side of retail.
✨Showcase Team Spirit
Prepare examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is crucial in a fast-paced retail setting.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so demonstrating your flexibility and resilience will show that you're the right fit for the role.
