Shop Floor Team Leader: Fashion, Home & Beauty in Glasgow

Shop Floor Team Leader: Fashion, Home & Beauty in Glasgow

Glasgow Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and style.
  • Company: Join M&S, a leading retailer committed to innovation and customer satisfaction.
  • Benefits: Competitive pay, career development, and a vibrant work environment.
  • Other info: Embrace change and grow with a company that values your contributions.
  • Why this job: Make a real impact by shaping the shopping experience for the next generation.
  • Qualifications: Experience in retail leadership and a passion for people and results.

The predicted salary is between 30000 - 40000 £ per year.

Join M&S as a Team Manager in Fashion, Home & Beauty, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back‑office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people‑first leaders who thrive in fast‑moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like:
  • A department that trades strongly, looks brilliant and delivers five‑star service
  • A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
  • Clear ownership of standards, safety, availability and operational excellence
  • Strong commercial results driven by insight, pace and great leadership
  • A culture where people feel valued, developed and excited to grow with M&S
What we're looking for:
  • Proven experience leading teams in a fast‑paced retail or customer‑focused environment
  • Strong commercial awareness with the confidence to use data and insight to drive results
  • The ability to coach, develop and performance‑manage with clarity and empathy
  • Confidence having constructive, sometimes difficult conversations
  • A resilient, adaptable mindset with the energy to lead through change
  • Digital confidence and a willingness to embrace new ways of working
  • A natural role model for great service, inclusion and M&S behaviours

This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.

Shop Floor Team Leader: Fashion, Home & Beauty in Glasgow employer: MARKS&SPENCER

At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Team Managers in Fashion, Home & Beauty can thrive. With a strong focus on employee development, we provide numerous growth opportunities and foster an environment that values innovation and teamwork. Located in the heart of the community, our stores are not just places of work but hubs of creativity and customer engagement, making every day rewarding and impactful.

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Contact Details:

MARKS&SPENCER Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shop Floor Team Leader: Fashion, Home & Beauty in Glasgow

Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. This will help you understand their values and how you can align your leadership style with their vision.

Tip Number 2

Practice your people skills! Since this role is all about leading a team, think of examples where you've inspired others or handled tough conversations. Be ready to share these stories during your interview to showcase your leadership abilities.

Tip Number 3

Show off your commercial awareness! Brush up on the latest trends in fashion, home, and beauty. Being able to discuss how these trends impact sales will impress the interviewers and show that you're proactive about driving results.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and leave a positive impression. Plus, it shows you’re keen on being part of the M&S team!

We think you need these skills to ace Shop Floor Team Leader: Fashion, Home & Beauty in Glasgow

Team Leadership
Retail Management
Commercial Awareness
Data-Driven Decision Making
Coaching and Development
Performance Management
Effective Communication

Some tips for your application 🫡

Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've inspired and motivated your team in fast-paced environments. We want to know how you set the pace and raise standards!

Be Data-Driven:Demonstrate your strong commercial awareness by including insights from your past experiences. Talk about how you've used data to drive results and make bold decisions. This will show us that you're not just a people person, but also a savvy leader!

Emphasise Your People Skills:Highlight your ability to coach and develop your team with clarity and empathy. Share stories of how you've had constructive conversations and helped others grow. We love leaders who put their people first and create a supportive environment!

Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to see your application and get to know you better. Don’t miss out on this opportunity to join M&S and lead the way in Fashion, Home & Beauty!

How to prepare for a job interview at MARKS&SPENCER

Know Your Stuff

Before the interview, dive deep into M&S's values and recent initiatives in Fashion, Home & Beauty. Understand their customer base and what makes them tick. This knowledge will help you demonstrate your strong commercial awareness and show that you're genuinely interested in the role.

Showcase Your Leadership Style

Be ready to share specific examples of how you've led teams in fast-paced environments. Highlight moments where you inspired your team or made bold decisions that drove results. This will illustrate your ability to coach and develop others while maintaining high standards.

Prepare for Tough Conversations

Think about times when you've had to handle difficult conversations with team members. Be prepared to discuss your approach to performance management with clarity and empathy. This will showcase your confidence and resilience, which are key traits for a Team Manager.

Embrace Change and Innovation

M&S is looking for leaders who can adapt and thrive through change. Share examples of how you've embraced new ways of working or digital tools in your previous roles. This will demonstrate your willingness to innovate and lead your team into the future.