At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and operational excellence.
- Company: Join a leading retailer known for its commitment to quality and teamwork.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Exciting work environment with a focus on inclusivity and personal growth.
- Why this job: Be a key player in creating an amazing shopping experience while developing your leadership skills.
- Qualifications: Must be 18+, with strong communication and team coordination skills.
The predicted salary is between 25000 - 30000 £ per year.
Work Pattern:
- Week 1: Sunday 06:00 - 14:00
- Wednesday 06:00 - 14:00
- Thursday 06:00 - 14:00
- Friday 10:00 - 18:00
Week 2:
- Monday 08:00 - 16:00
- Tuesday 06:00 - 14:00
- Friday 08:00 - 16:00
- Saturday 06:00 - 14:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Fashion, Home & Beauty - Glasgow Fort employer: MARKS&SPENCER
As a Shift Lead at our Glasgow Fort location, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and development. We offer competitive benefits, a strong focus on teamwork, and opportunities for career advancement, ensuring that every team member feels valued and empowered to succeed. Join us to be part of a company that champions inclusivity and excellence in customer service, making it an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Fashion, Home & Beauty - Glasgow Fort
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Shift Lead role, especially around coaching and team coordination.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Lead - Fashion, Home & Beauty - Glasgow Fort
Some tips for your application 🫡
Show Your Passion for Fashion, Home & Beauty:When writing your application, let us see your enthusiasm for the industry! Share any relevant experiences or interests that connect you to the role. We love candidates who are genuinely excited about what they do.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Shift Lead role. Use keywords from the job description to show us you understand what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like coordinating resources, coaching colleagues, and ensuring a clean and safe store. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or improved productivity. Highlight how you can create an inclusive atmosphere and model great customer service.
✨Understand Health and Safety Regulations
Since this role involves compliance with health and safety legislation, brush up on relevant regulations. Be ready to discuss how you would ensure a safe working environment for your colleagues and customers, demonstrating your commitment to safety.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, store operations, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
