At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and adaptability.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 22000 £ per year.
Work Pattern: Sunday - 10:00 - 19:00, Monday 12:00 - 21:00, Wednesday 12:00 - 21:00, Thursday 12:00 - 21:00.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation. We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who is ready to serve our customers and sell our latest fashion items.
Key Responsibilities:- Operate in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Glasgow Pollock employer: MARKS&SPENCER
Joining M&S as a Customer Assistant in Glasgow Pollock means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training and development opportunities to help you advance your career in the fast-paced retail environment. Our supportive work culture encourages collaboration and flexibility, making it an exciting place for fashion-forward individuals to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Glasgow Pollock
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in a busy retail environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions about delivering five-star service.
✨Tip Number 3
Show off your digital savvy! Be ready to discuss how you've used technology in previous roles. Mentioning your experience with apps or digital tools will demonstrate that you're ready to enhance the customer experience at M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the fast-paced world of fashion retail.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Glasgow Pollock
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing that five-star service!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the shopping experience for our customers – it’ll make you stand out!
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to the role. Use the job description as a guide and align your skills and experiences with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for this role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while maintaining a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Retail can be unpredictable, so be ready to discuss how you adapt to changing situations. Share experiences where you've had to think on your feet or take on different roles. This will demonstrate your readiness to tackle whatever comes your way!
