Finance Manager - Service Management & Performance
Finance Manager - Service Management & Performance

Finance Manager - Service Management & Performance

Full-Time 50000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and analyse performance data to drive service delivery improvements.
  • Company: Dynamic finance team focused on service management excellence.
  • Benefits: Competitive salary, flexible working hours, and career development opportunities.
  • Other info: Join a supportive team with a focus on innovation and growth.
  • Why this job: Make a real impact by driving accountability and improving business performance.
  • Qualifications: Experience in finance management and strong analytical skills.

The predicted salary is between 50000 - 60000 £ per year.

Your key accountabilities will include:

  • Lead the creation and delivery of monthly BSC Service Management packs, coordinating inputs from team leads and translating performance data into clear, meaningful insight for business unit partners.
  • Analyse BSC performance against internal important metrics, historic trends, and third party benchmarks to find opportunities for improvement and understand root causes of variance.
  • Challenge and support business partners to drive accountability for end to end BSC service delivery, ensuring priorities are clearly defined and progress is tracked.
  • Manage planning and prioritisation across BSC teams to ensure improvement activity is focused, delivered at pace, and aligned to business needs.
  • Lead and develop a small team, balancing short term delivery with longer term process improvements, ensuring change is delivered in line with the M.

Finance Manager - Service Management & Performance employer: MARKS&SPENCER

As a Finance Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to lead a dedicated team while driving meaningful improvements in service management performance. Located in a vibrant area, our workplace fosters innovation and encourages you to make a real impact on the business.
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Contact Detail:

MARKS&SPENCER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finance Manager - Service Management & Performance

✨Tip Number 1

Network like a pro! Reach out to current employees in the finance sector, especially those in service management roles. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to performance analysis and team leadership. We should also be ready to share examples of how we've driven accountability and improved processes in past roles.

✨Tip Number 3

Showcase our analytical skills! Bring along a portfolio or examples of previous work where we've translated complex data into actionable insights. This will demonstrate our ability to deliver meaningful results.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.

We think you need these skills to ace Finance Manager - Service Management & Performance

Financial Analysis
Performance Metrics Analysis
Data Interpretation
Root Cause Analysis
Stakeholder Management
Team Leadership
Project Planning
Prioritisation Skills
Change Management
Business Insight Development
Communication Skills
Accountability Management
Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Finance Manager role. Highlight your experience in service management and performance analysis, and don’t forget to showcase any relevant metrics you've worked with. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your leadership skills and how you've successfully managed teams in the past. Remember, we love a good story that shows your passion for finance!

Showcase Your Analytical Skills: Since the role involves analysing performance data, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive improvements or challenge business partners in previous roles. We’re all about insights here at StudySmarter!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can be part of our journey!

How to prepare for a job interview at MARKS&SPENCER

✨Know Your Numbers

As a Finance Manager, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used data to drive performance improvements in previous roles. This shows you can translate complex data into actionable insights.

✨Showcase Leadership Skills

You'll be leading a small team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams, balanced short-term goals with long-term improvements, and fostered accountability among team members.

✨Understand the Business Context

Familiarise yourself with the specific business unit's goals and challenges. Be prepared to discuss how your role as a Finance Manager can align with their objectives and how you can support them in achieving their targets through effective service delivery.

✨Prepare for Scenario Questions

Expect questions that ask you to solve hypothetical problems related to BSC service management. Think about past experiences where you've had to analyse performance metrics or manage prioritisation across teams, and be ready to share your thought process and outcomes.

Finance Manager - Service Management & Performance
MARKS&SPENCER

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