At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible shifts, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in the retail industry.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion, digital confidence, and teamwork skills.
The predicted salary is between 10 - 12 £ per hour.
Work pattern
- Sunday: 06:00-10:00
- Tuesday: 06:00-10:00
- Thursday: 06:00-10:00
- Saturday: 06:00-10:00
Overview
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation. We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
Responsibilities
- Operate in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Be a team player and contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Demonstrate flexibility in a fast-moving retail environment, adapting to where you’re needed, when you’re needed, to meet the next challenge head-on.
- Deliver frontline fashion retail service and assist customers with style advice and product discovery.
Qualifications & expectations
- Digital confidence and the ability to use in-store technology and apps to enhance the customer experience.
- Passion for fashion and customer service, with a proactive and energetic approach.
- Resilience, confidence, and the ability to work well as part of a team.
- Flexibility to adapt to changing shifts and store demands in a fast-paced retail environment.
Note: This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Exeter employer: MARKS&SPENCER
Join M&S as a Customer Assistant in Exeter, where you'll be part of a dynamic team dedicated to delivering exceptional service in the Fashion, Home & Beauty section. With a strong focus on employee growth and a vibrant work culture, M&S offers flexible working hours, digital tools to enhance your role, and a supportive environment that encourages collaboration and innovation. This is more than just a job; it's an opportunity to thrive in a fast-paced retail setting while being at the forefront of fashion trends.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. M&S loves passionate individuals, so be ready to share how you can deliver that five-star service they’re after.
✨Tip Number 3
Dress to impress! Since this is a fashion role, make sure your outfit reflects your personal style while also aligning with M&S's brand. Show them you can embody the fashion-forward spirit they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you on their radar.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Exeter
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and customer service skills. We want to see how you can bring that passion to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role.
Highlight Your Team Spirit:Since teamwork is key in our fast-paced environment, make sure to mention any experiences where you've worked well with others. We love seeing candidates who can contribute to a positive store atmosphere and support their colleagues!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you're keen to join the M&S family right from the start!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Master the Digital Tools
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Being able to demonstrate your comfort with technology during the interview will show that you're ready to enhance the customer experience.
✨Show Your Team Spirit
Prepare examples of how you've worked well in a team before. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well, as teamwork is key in a busy retail setting.
✨Embrace Flexibility
Be ready to discuss how you handle changing situations and adapt to new challenges. Retail can be unpredictable, so showcasing your resilience and flexibility will demonstrate that you're the right fit for this fast-paced role.
