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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 13:00-17:00, Thursday 16:00-20:00, Friday 16:00-20:00, Saturday 16:00-20:00.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in a busy retail environment. Role-playing with a friend can help you feel more confident and ready to tackle those high-demand situations.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you've used technology in previous roles. Mentioning your experience with apps or digital tools will highlight your ability to enhance the customer experience at M&S.
✨Tip Number 4
Flexibility is key! Be ready to share examples of how you've adapted to changing situations in past jobs. This will demonstrate your readiness to jump in wherever needed and keep up with the fast-paced retail environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find their perfect look.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, so make sure your skills and experiences are easy to understand. Remember, we’re looking for someone who can deliver five-star service, so show us you can do that in your writing!
Highlight Your Team Spirit: Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences you've had. Whether it’s in retail or another setting, share how you’ve supported your colleagues and contributed to a positive atmosphere. We love seeing candidates who can work well with others!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is essential for using our digital tools in-store. So, take the plunge and apply today!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in busy environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing experiences where you've successfully navigated fast-paced situations will demonstrate your resilience and readiness for the role.