At a Glance
- Tasks: Lead and inspire a dynamic team to drive sales and service standards.
- Company: Join M&S, a forward-thinking retailer evolving for the future.
- Benefits: Enjoy 20% discount, flexible working, 29 days holiday, and wellness support.
- Why this job: Be part of an inclusive culture that values growth and innovation.
- Qualifications: Proven leadership skills, digital confidence, and ability to manage priorities.
- Other info: Flexible hours and job share options available for work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
M&S is evolving and it's evolving fast! As part of our ongoing transformation to deliver stores of the future, we’re looking for strong, innovative and resilient leaders to inspire and influence change. Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.
What’s in it for you
Being a part of M&S is exactly that - becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development.
- Having options to progress is something we’re proud of at M&S.
- 29 days holiday including bank holidays!
- Amazing perks and discounts via our M&S Choices website, including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
- Charity Volunteer Day - A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance.
- Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and work in partnership with the wider team.
- Energising your team to deliver first class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident.
- Having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone's welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
Designate Team Manager - Guildford / Epsom Area employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Team Manager - Guildford / Epsom Area
✨Tip Number 1
Familiarise yourself with M&S's core values and recent initiatives. Understanding their commitment to inclusivity and sustainability will help you align your leadership style with their vision, making you a more attractive candidate.
✨Tip Number 2
Network with current or former M&S employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Team Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance and capability within a team. Highlighting your leadership achievements in similar environments will demonstrate your readiness for this role.
✨Tip Number 4
Showcase your digital confidence by being familiar with retail management systems and data analysis tools. Being able to discuss how you've used data to make operational decisions will set you apart from other candidates.
We think you need these skills to ace Designate Team Manager - Guildford / Epsom Area
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Designate Team Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Experience: Emphasise your proven leadership track record in your CV and cover letter. Provide specific examples of how you've led teams, managed change, and driven performance in previous roles.
Highlight Flexibility and Adaptability: Since the role requires flexibility across various departments, mention any experiences where you've successfully adapted to changing environments or taken on diverse responsibilities.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only reflects your enthusiasm for the role but also demonstrates your understanding of M&S's values and how you can contribute to their ongoing transformation.
How to prepare for a job interview at MARKS&SPENCER
✨Showcase Your Leadership Skills
As a Designate Team Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your approach to motivating and inspiring colleagues to achieve their best.
✨Emphasise Flexibility and Adaptability
Given the role's requirement for flexibility across various departments, be ready to discuss your experiences in adapting to change. Share specific instances where you successfully navigated ambiguity or led teams through transitions, showcasing your resourcefulness.
✨Data-Driven Decision Making
M&S values the use of data in operational decisions. Familiarise yourself with relevant metrics and be prepared to discuss how you've used data to drive performance improvements in previous roles. This will demonstrate your analytical skills and understanding of commerciality.
✨Prepare for Difficult Conversations
The ability to handle tough conversations is essential for this role. Think of examples where you've had to resolve conflicts or address performance issues with colleagues. Show that you can approach these situations with empathy and a focus on effective resolutions.