At a Glance
- Tasks: Lead a dynamic retail team to drive performance and deliver exceptional customer experiences.
- Company: Join M&S, a vibrant and inclusive retail leader committed to quality and service.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Join a diverse team that values collaboration and personal growth.
- Why this job: Be a key player in transforming retail while developing your leadership skills.
- Qualifications: Proven leadership in fast-paced retail with strong communication and digital skills.
The predicted salary is between 40000 - 50000 £ per year.
What you'll do
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
- Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
- A proven track record of performance management, able to lead teams to deliver results at pace.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Designate Store Manager - Home Counties North Region employer: MARKS&SPENCER
Joining M&S as a Designate Store Manager in the Home Counties North Region means becoming part of a dynamic and inclusive team dedicated to delivering exceptional quality and service. With a strong focus on employee growth, you will benefit from tailored training programmes, generous holiday entitlements, and a supportive work culture that values diversity and wellbeing. Enjoy unique perks such as a 20% colleague discount, flexible parental policies, and opportunities for community engagement through charity volunteer days, all while leading a high-performance store environment that champions innovation and transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager - Home Counties North Region
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media, website, and any recent news. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've driven results or transformed a team. We want to hear about your impact, so be ready to share those moments that showcase your skills.
✨Tip Number 3
Prepare questions that show you're thinking about the bigger picture. Ask about their strategies for digital adoption or how they measure success in store performance. This shows you're not just interested in the role but also in the company's future.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit.
We think you need these skills to ace Designate Store Manager - Home Counties North Region
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles. Use specific examples to demonstrate your impact!
Be Clear and Direct:In your application, communicate clearly and confidently. We appreciate straightforwardness, so don’t shy away from making tough calls in your examples. Show us how you’ve effectively communicated with your team and stakeholders.
Data-Driven Decisions Matter:We love candidates who can use data to make informed decisions. Share instances where you've used insights to drive profit or improve service. This will show us that you're not just about the big picture but also the details!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at M&S.
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Retail Metrics
Before the interview, brush up on key retail metrics and how they impact store performance. Be ready to discuss how you've used data in the past to drive decisions and improve results. This shows you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in fast-paced environments. Talk about how you've built high-performance cultures and coached teams to success. This will demonstrate your ability to lead and inspire others.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. The role requires a strong communicator who can make tough calls. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep them focused.
✨Embrace Digital Tools
Familiarise yourself with the digital tools and systems relevant to the role. Be prepared to discuss how you've leveraged technology to enhance efficiency and customer experience. This will show you're ready to drive digital adoption in the store.
