At a Glance
- Tasks: Lead a dynamic retail team to drive performance and deliver exceptional customer experiences.
- Company: Join M&S, a vibrant and inclusive retail leader committed to quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Access tailored training programmes and a supportive work culture focused on growth.
- Why this job: Be a key player in transforming retail while developing your leadership skills.
- Qualifications: Proven leadership experience in fast-paced retail environments with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
What you'll do
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- A proven track record of performance management, able to lead teams to deliver results at pace.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Designate Store Manager - Home Counties North Region employer: MARKS&SPENCER
At M&S, we pride ourselves on being an inclusive and dynamic employer that fosters a high-performance culture. As a Designate Store Manager in the Home Counties North Region, you'll benefit from competitive perks such as a 20% colleague discount, generous holiday entitlement, and extensive training programmes to support your career growth. Join us in creating exceptional customer experiences while enjoying a supportive work environment that values diversity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager - Home Counties North Region
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Designate Store Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams to success in fast-paced environments. Highlight your ability to drive performance and create a high-performance culture.
✨Tip Number 3
Be data-savvy! Employers love candidates who can use data to make decisions. Brush up on your analytical skills and be ready to discuss how you've used insights to improve store performance or customer experience in previous roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team and gives you a better chance to stand out. Plus, you'll get all the latest updates on your application status!
We think you need these skills to ace Designate Store Manager - Home Counties North Region
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles. Use specific examples that demonstrate your ability to coach and inspire others.
Be Data-Driven:Since we value making fast, confident decisions based on data, include instances where you've used insights to unlock opportunities. Show us how you’ve improved service or boosted efficiency through data-driven strategies.
Communicate Clearly:As a clear and direct communicator, it’s important to convey your thoughts effectively. Use straightforward language in your application and ensure your passion for delivering results shines through. We love candidates who can express their ideas with clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at M&S.
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Retail Metrics
Before the interview, brush up on key retail metrics and how they relate to store performance. Be ready to discuss how you've used data in the past to drive decisions and improve results. This shows you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in fast-paced environments. Talk about how you've built high-performance cultures and coached teams to success. This will demonstrate your ability to lead and inspire others.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. The role requires a strong communicator who can make tough calls. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep them focused.
✨Emphasise Digital Savvy
Be prepared to discuss your experience with digital tools and omnichannel strategies. Share specific instances where you've driven digital adoption in your previous roles. This will show you're ready to embrace the future of retail.
