At a Glance
- Tasks: Design secure and scalable customer data solutions for retail, ensuring trusted data across all channels.
- Company: Join M&S, a dynamic and inclusive leader in the retail industry.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Be part of a diverse team committed to redefining the retail experience.
- Why this job: Shape the future of retail with innovative data solutions and make a real impact.
- Qualifications: Expertise in customer data architecture and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
Who You Are
- An expert in designing secure, scalable, and high‑performing Customer data solutions for Retail, ensuring trusted and consistent data across all channels.
- A leader in Customer data architecture, confident in driving initiatives for identity resolution, master data management, and integration strategies that enable personalisation and analytics.
- Highly knowledgeable about modern data platforms, including data lakes and lakehouses, and their role in delivering advanced Customer insights.
- Detail‑oriented and strategic, able to create design artefacts, define Key Design Principles (KDPs) and Key Design Decisions (KDDs), and review solutions for architectural alignment.
- An excellent communicator and collaborator, skilled at presenting solution proposals to senior stakeholders and engaging cross‑functional teams effectively.
What You Will Do
- Build strong, collaborative relationships with stakeholders across Customer‑focused initiatives, ensuring alignment and shared understanding of data strategies.
- Provide thought leadership on Customer data architecture, shaping solutions that deliver consistent, trusted Customer data across all channels.
- Design, maintain and review artefacts for Customer data solutions, enabling engineering teams to build effectively or integrate acquired solutions.
- Review Customer data solutions for compliance with design principles and functional/non‑functional requirements, recommending changes where necessary.
- Stay ahead of industry trends in Customer data technologies and Retail data strategies, applying insights to improve personalisation and analytics capabilities.
What's in it for you
- Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day.
- We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
- We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more diligent, inspiring digital era.
- Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
- We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
- If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Customer Data Solution Architect employer: MARKS&SPENCER
At Marks & Spencer, we pride ourselves on being an inclusive and dynamic employer that values innovation and collaboration. As a Customer Data Solution Architect, you'll have the opportunity to shape cutting-edge data strategies while enjoying competitive benefits such as a generous pension scheme, extensive training programmes, and a 20% colleague discount. Our commitment to employee wellbeing and development, alongside a supportive work culture, makes M&S an exceptional place to grow your career in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Data Solution Architect
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at M&S. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your expertise in customer data solutions.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d tackle real-world scenarios related to customer data architecture. Being ready with examples will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the M&S team.
We think you need these skills to ace Customer Data Solution Architect
Some tips for your application 🫡
Show Off Your Expertise:Make sure to highlight your experience in designing customer data solutions. We want to see how you've tackled challenges in identity resolution and master data management, so don’t hold back on the details!
Be a Team Player:Since collaboration is key for us, share examples of how you've built strong relationships with stakeholders. Show us how you’ve engaged cross-functional teams and communicated effectively to drive initiatives.
Stay Current:We love candidates who keep up with industry trends! Mention any recent technologies or strategies you've applied in your work that align with modern data platforms and customer insights.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Data Solutions
Make sure you brush up on the latest trends in customer data solutions, especially around identity resolution and master data management. Be ready to discuss how these concepts can enhance personalization and analytics in retail.
✨Showcase Your Communication Skills
As a Customer Data Solution Architect, you'll need to present your ideas clearly to senior stakeholders. Practice explaining complex data architecture concepts in simple terms, and prepare examples of how you've successfully engaged cross-functional teams in the past.
✨Prepare Design Artefacts
Familiarise yourself with creating design artefacts and defining Key Design Principles (KDPs) and Key Design Decisions (KDDs). Bring examples of your previous work to the interview to demonstrate your attention to detail and strategic thinking.
✨Build Relationships
Think about how you can build strong, collaborative relationships with stakeholders. Prepare to discuss your approach to ensuring alignment on data strategies and how you've navigated challenges in past projects to achieve shared understanding.
