Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with stylish products.
- Company: Join M&S, a leading retailer known for quality and innovation in fashion.
- Benefits: Enjoy flexible hours, digital tools, and a vibrant team environment.
- Why this job: Be part of a creative team that values your fashion sense and customer engagement.
- Qualifications: No specific experience required, just a passion for fashion and teamwork.
- Other info: Work in a dynamic retail environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\\\’ll become a champion of our stylish products, and influencer of the latest trends. We\\\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\\\’ll also actively collaborate with the team to implement effective merchandising strategies.
Schedule
- Week 1: Sunday 08:00-16:00; Thursday 07:00-15:00; Friday 07:00-15:00
- Week 2: Thursday 07:00-15:00; Friday 07:00-15:00; Saturday 07:00-15:00
Responsibilities
· Being digitally confident is essential. You\\\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
· Efficiency and effectiveness are key aspects of your role. You\\\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You\\\’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
· Being a team player is crucial. You\\\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
· Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver \\\’best in town\\\’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver \\\’best in town\\\’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates, it\\\’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
#J-18808-Ljbffr
Customer Assistant - Visual Merchandiser - The Stadium Milton Keynes employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - The Stadium Milton Keynes
✨Tip Number 1
Familiarise yourself with M&S's current visual merchandising trends and styles. Visit their stores or browse their website to see how they present their products, as this will give you insight into what they value in a Visual Merchandiser.
✨Tip Number 2
Showcase your digital skills by being prepared to discuss how you've used digital tools in previous roles. Highlight any experience with apps or software that enhance customer engagement, as this is crucial for the role.
✨Tip Number 3
Emphasise your teamwork abilities during any discussions. Be ready to share examples of how you've collaborated with colleagues to achieve common goals, as being a team player is essential for this position.
✨Tip Number 4
Prepare to demonstrate your flexibility and adaptability. Think of instances where you've successfully managed changing priorities or worked across different areas, as this will show you're ready to meet the demands of a dynamic retail environment.
We think you need these skills to ace Customer Assistant - Visual Merchandiser - The Stadium Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in visual merchandising and customer service. Use specific examples that demonstrate your eye for fashion and ability to create engaging displays.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and retail. Mention how your skills align with the responsibilities of the role, such as using digital tools and collaborating with a team.
Showcase Your Digital Skills: Since being digitally confident is essential for this role, include any relevant experience you have with digital tools or applications. Highlight how you've used these tools to enhance customer experiences in previous roles.
Demonstrate Team Spirit: Emphasise your ability to work well in a team environment. Provide examples of how you've supported colleagues and contributed to a positive store atmosphere in past positions.
How to prepare for a job interview at MARKS&SPENCER
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for visual merchandising and fashion during the interview. Share examples of how you've created eye-catching displays or influenced trends in previous roles, as this will demonstrate your commitment to the role.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this position, be prepared to discuss your experience with digital tools, like apps or software used in retail. Highlight any specific instances where you used technology to enhance customer experiences.
✨Emphasise Teamwork and Flexibility
This role requires a strong team player who can adapt to changing demands. Be ready to share examples of how you've collaborated with colleagues in the past and how you’ve successfully adapted to new challenges in a retail environment.
✨Know Your Products
Familiarise yourself with M&S's product range and be prepared to discuss how you would recommend items to customers. Showing that you have done your homework on their offerings will impress the interviewers and show your dedication to the role.