Work Pattern:
- Sunday: 09:00-17:005
- Monday: 13:30-21:30
- Tuesday: 13:30-21:30
- Thursday: 13:30-21:30
- Friday: 13:30-21:30
"Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older."
Join our team in Travel Money - the part of the store where customers look to us for confidence, clarity, and brilliant service before they head off on their adventures. This is a role for someone who thrives on connection, keeps calm under pressure, and delivers accuracy and service in equal measure.
You’ll be a trusted expert, helping customers choose the right products and services while making every interaction feel personal and effortless.
Being digitally confident is essential. You’ll use our tools to complete transactions quickly, check rates, and support customers across all Travel Money channels.
Accuracy and compliance are key. You’ll follow safe, legal, and financial-crime processes at every step, protecting our customers and the business.
At M&S, customers come first. You’ll be fast, focused, and proactive, engaging with customers, spotting opportunities, and delivering a brilliant experience every time.
Teamwork matters. You’ll share your Travel Money knowledge, support colleagues across the store, and help build confidence and capability in others.
Flexibility is vital. You’ll adapt quickly to store priorities, work at pace, and maintain 'best in town' standards in presentation, availability, and service.
If you’re curious, detail-driven, and passionate about delivering great service, this role is for you. Take Your Marks and apply today.
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Customer Assistant - Travel Money - Kew employer: MARKS&SPENCER
Marks & Spencer is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a hybrid working environment. Join us to be part of a team that values your contributions and supports your professional development while working on cutting-edge technology in a well-respected UK brand.
