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- Tasks: Deliver exceptional customer service and styling advice in a fast-paced retail environment.
- Company: Join the iconic M&S team, known for its commitment to quality and customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth in fashion and retail.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Be part of a dynamic team that helps customers feel their best through personalised styling.
- Qualifications: Passion for fashion, strong communication skills, and a knack for building rapport.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Sunday 11:00-19:00
- Tuesday 13:00-21:00
- Thursday 13:00-21:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Suit Stylist - Pantheon employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Suit Stylist - Pantheon
✨Tip Number 1
Get to know the company culture! Before your interview, dive into M&S's values and mission. This will help you connect with the team and show that you're not just another candidate, but someone who truly aligns with their vision.
✨Tip Number 2
Practice your styling skills! Since this role is all about helping customers feel their best, brush up on your fashion knowledge and be ready to share your insights during the interview. Show them you’re not just passionate, but also knowledgeable!
✨Tip Number 3
Be prepared for a fast-paced environment! Think of examples from your past experiences where you thrived under pressure. M&S loves candidates who can keep their cool while delivering top-notch service, so let that shine through!
✨Tip Number 4
Don’t forget to showcase your digital savvy! Familiarise yourself with tools like the Sparks App and be ready to discuss how you would use technology to enhance customer experiences. This will demonstrate that you’re ready to hit the ground running!
We think you need these skills to ace Customer Assistant - Suit Stylist - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging: Remember, this role is all about connecting with customers. Use a friendly tone in your application and give examples of how you've built rapport in previous roles. We want to see your personality!
Highlight Your Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience, both in-store and online.
Keep It Concise and Relevant: While we love a good story, make sure your application is clear and to the point. Focus on the skills and experiences that directly relate to the Customer Assistant role, and don’t forget to apply through our website!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion Trends
Brush up on the latest fashion trends, especially in suits and styling. Being able to discuss current styles and how they can fit different customer needs will show your passion for the role and help you connect with the interviewers.
✨Practice Your Customer Interaction Skills
Since this role is all about delivering a top-notch customer experience, practice how you would engage with customers. Think of scenarios where you might need to build rapport quickly or recommend products, and prepare some examples to share during the interview.
✨Show Off Your Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any other tech used in retail. Be ready to discuss how you would use these tools to enhance customer service, as being digitally confident is key for this position.
✨Demonstrate Flexibility and Team Spirit
Retail can be unpredictable, so be prepared to talk about times when you've adapted to changing situations or worked well in a team. Highlighting your flexibility and willingness to jump in wherever needed will resonate well with the interviewers.