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- Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
- Company: Join M&S, a leading retailer with a dynamic team culture.
- Benefits: Earn a competitive wage plus an unsocial hours premium.
- Other info: Great opportunity for teamwork and career growth.
- Why this job: Get hands-on experience in a fast-paced retail environment.
- Qualifications: Must be 18+, flexible, and digitally savvy.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: Sunday 19:00-23:00, Monday 19:00-23:00, Saturday 19:00-23:00.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed—always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early‑morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Charlton employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operations - Charlton
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the fast-paced, flexible nature of the Customer Assistant role.
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you've used technology in previous roles. Highlighting your confidence with digital tools will show you're ready to tackle the stock management side of things.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Operations - Charlton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll up your sleeves. A bit of personality goes a long way!
Highlight Relevant Experience: Make sure to mention any previous experience in retail or similar roles. We love to see how you've handled stock, deliveries, or worked as part of a team. Tailor your application to show us why you're the perfect fit for this high-intensity position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Flexibility
Since flexibility is key in this role, be prepared to discuss examples from your past experiences where you've adapted quickly to changing situations. Highlighting your ability to work across different functions will show that you're ready to keep things moving.
✨Emphasise Teamwork
This position requires you to be a team player, so think of specific instances where you've successfully collaborated with others. Share how you supported colleagues and contributed to a positive team environment, as this will resonate well with the interviewers.
✨Be Digitally Savvy
As digital confidence is essential, be ready to talk about any tools or systems you've used in previous roles. If you have experience tracking deliveries or managing stock digitally, make sure to mention it. This will show that you can hit the ground running.