Customer Assistant - Operations - Battersea Power Station
Customer Assistant - Operations - Battersea Power Station

Customer Assistant - Operations - Battersea Power Station

Part-Time 12 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Keep our store running smoothly by managing stock and deliveries.
  • Company: Join the dynamic team at M&S, a leading retail brand.
  • Benefits: Earn competitive pay with an unsocial hours premium and flexible shifts.
  • Other info: Fast-paced environment with opportunities for growth and development.
  • Why this job: Be the backbone of our operations and make a real difference in-store.
  • Qualifications: Must be 18 or older; teamwork and adaptability are key.

The predicted salary is between 12 - 12 £ per hour.

Work Pattern: Saturday 16:00-00:00, Sunday 15:00-23:00.

Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. The £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

Responsibilities:

  • Responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for customers.
  • Fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
  • Work across the wider store as needed, maintaining the pace and demands of retail.
  • Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
  • Work as a team player, supporting colleagues across the store and collaborating across functions.
  • Adapt quickly to shifts, from early morning deliveries to late‑evening stock adjustments.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operations - Battersea Power Station employer: MARKS&SPENCER

At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment at the iconic Battersea Power Station. Our team-oriented culture fosters collaboration and growth, providing employees with opportunities to develop their skills while enjoying competitive benefits, including an unsocial hours premium. Join us for a rewarding experience where your contributions are valued and recognised in a vibrant retail setting.
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Contact Detail:

MARKS&SPENCER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Operations - Battersea Power Station

✨Tip Number 1

Get to know the company culture! Before your interview, check out M&S's values and how they operate. This will help you tailor your answers and show that you're a great fit for the team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the fast-paced, hands-on nature of the Customer Assistant role.

✨Tip Number 3

Show off your teamwork skills! Be ready to share examples of how you've worked well with others in previous roles. M&S values collaboration, so highlight your ability to support colleagues and adapt to different situations.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Customer Assistant - Operations - Battersea Power Station

Stock Management
Delivery Coordination
Physical Stamina
Attention to Detail
Time Management
Team Collaboration
Digital Tool Proficiency
Adaptability
Customer Service Orientation
Urgency in Task Execution

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.

Highlight Relevant Experience: Make sure to mention any previous experience in retail or customer service. We love seeing how you've handled stock, deliveries, or worked as part of a team in the past. It helps us picture you in the role!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can keep things running smoothly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re serious about joining our team at M&S!

How to prepare for a job interview at MARKS&SPENCER

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to roll your sleeves up.

✨Showcase Your Team Spirit

Since this role requires collaboration across functions, be prepared to share examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and adapt to different situations, as teamwork is key in keeping the store running smoothly.

✨Be Ready for Physical Demands

This job is physically demanding, so it’s important to convey your readiness for that. You might want to mention any previous experience in similar roles or activities that show you can handle the physical aspects of the job, like lifting stock or working on your feet for long periods.

✨Familiarise Yourself with Digital Tools

As the role involves using digital tools for tracking deliveries and managing stock, brush up on any relevant technology or software. If you have experience with similar systems, be sure to mention it. Showing confidence in using these tools will set you apart from other candidates.

Customer Assistant - Operations - Battersea Power Station
MARKS&SPENCER

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