Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and styling advice in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Gain valuable experience, develop your skills, and work in a dynamic team.
- Other info: Flexible hours and opportunities for growth in a vibrant workplace.
- Why this job: Be part of a transformation and help customers feel their best every day.
- Qualifications: Passion for fashion and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 15:00-21:00, Tuesday 15:00-21:00, Wednesday 09:00-14:00, Saturday 09:00-14:00
- Week 2: Sunday 12:00-18:00, Monday 16:00-21:00, Thursday 16:00-21:00, Friday 13:00-19:00
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor‑made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five‑star service.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head‑on.
If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Lingerie Stylist - Pantheon employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Lingerie Stylist - Pantheon
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in-store. Role-playing with a friend can help you feel more confident when discussing your approach to customer interactions.
✨Tip Number 3
Show off your fashion knowledge! Brush up on the latest trends and be ready to discuss how you would recommend products to customers. This will demonstrate your passion for the role and your ability to connect with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is key for this role!
We think you need these skills to ace Customer Assistant - Lingerie Stylist - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging: Remember, this role is all about connecting with customers. Use a friendly tone in your application and give examples of how you've built rapport in previous roles or situations.
Highlight Your Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience!
Tailor Your Application: Just like styling an outfit, tailor your application to fit the role. Make sure to address the specific skills and qualities mentioned in the job description, so we know you're the perfect fit!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in lingerie and fashion before your interview. Being able to discuss current styles and how they relate to customer needs will show that you're passionate about the role and can connect with customers effectively.
✨Practice Your Rapport-Building Skills
Think of ways to build rapport quickly with customers. During the interview, demonstrate your ability to listen actively and respond to hypothetical customer scenarios. This will highlight your customer service skills and show that you can create genuine connections.
✨Showcase Your Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to discuss how you would use technology to enhance the customer experience. This will prove that you're not just a people person but also comfortable in a tech-driven retail environment.
✨Emphasise Flexibility and Adaptability
Retail is fast-paced, so be ready to share examples of how you've adapted to changing situations in previous roles. Highlight your willingness to take on different tasks and how you thrive under pressure, as this is crucial for success in this position.