Customer Assistant - Visual Merchandiser - Stane Park in Colchester
Customer Assistant - Visual Merchandiser - Stane Park

Customer Assistant - Visual Merchandiser - Stane Park in Colchester

Colchester Part-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Create stunning visual displays that captivate customers and enhance their shopping experience.
  • Company: Join M&S, a leading retailer known for quality and style.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
  • Why this job: Be a visual storyteller and make a real impact in retail.
  • Qualifications: A flair for fashion and strong teamwork skills are essential.
  • Other info: Fast-paced environment with plenty of room for creativity and career advancement.

The predicted salary is between 13 - 16 £ per hour.

Work Pattern: Sunday 0700-1500, Tuesday 0700-1500, Wednesday 0700-1500, Week 2: Tuesday 0700-1500, Wednesday 0700-1500, Saturday 0700-1500.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We are looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You will be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You will be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You will roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You will support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you will easily pivot between tasks, meeting the demand.

If you have got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.

Purpose:

  • To deliver a great shopping experience for customers, putting customers before task every time.
  • Champion new ways of working within stores through an open mindset and positive attitude.
  • Complete tasks and processes that deliver 'best in town' standards.
  • Serve and sell across all channels brilliantly well.
  • Be the voice of our customer to help us continually improve.

Key Accountabilities:

  • Dress and style mannequins to agreed standard each launch and throughout the season as required.
  • Deliver seasonal Window implementation.
  • Deliver 'best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy.
  • Work alongside C&H colleagues to ensure correct implementation of POS each season.
  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points.
  • Skilled to utilise all digital tools and communication channels to do the job.
  • Share customer and colleague feedback to help us do things better.
  • Share knowledge and experience with colleagues to support others in building skill and confidence.
  • Own their own learning & development and proactively access digital learning solutions.
  • Know the daily sales targets, priorities, promotions & selling opportunities.
  • Have great product knowledge to sell and recommend our products and services.
  • Proactively engage with customers to understand their needs and make recommendations.
  • Understand the store priorities and their part to play.
  • Complete tasks with pace and in line with SOPs.
  • Minimise cost and waste through good process practice.
  • Follow safe and legal working practices.

Key Capabilities:

  • Understands how M&S operates, its strategy, future and the role they play.
  • Committed to delivering excellent work fast with great attention to detail.
  • Open to and acts on feedback, asking for this regularly.
  • Sets performance objectives for self in conjunction with line manager and in line with business plans.
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met.
  • Is curious and asks questions to challenge the status quo.
  • Effective at communicating their intentions to others; ensures communication is clear and simple.
  • In control of their own reactions and considers how to share their perspective to create better reaction for team.
  • Copes well with change and work challenges and recovers quickly from its impact.
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection.

Technical Skills/Experience:

  • Comprehensive Styling skills which can be applied across instore visual elements and windows.
  • Strong knowledge of Visual Merchandising principles.
  • Contributing to store sales and cost control.
  • Work across the store to get things done right first time within timescales.
  • Comprehensive knowledge of customer shopping channels.
  • Good level of product knowledge and services across the store.
  • Up to date knowledge of the commercial operation and brilliant basics.
  • Good level of digital capability and use of digital tools and applications.
  • Understand customer needs and spot selling opportunities.
  • Adapting to change.

Key Relationships and Stakeholders:

  • Customers
  • Colleagues
  • Store Leadership

Customer Assistant - Visual Merchandiser - Stane Park in Colchester employer: MARKS&SPENCER

At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Visual Merchandiser at our Stane Park location, you'll enjoy opportunities for personal growth while working in a dynamic environment that values innovation and teamwork. With a commitment to excellence and a focus on delivering the best shopping experience, M&S provides a supportive atmosphere where your contributions truly make a difference.
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Contact Detail:

MARKS&SPENCER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Visual Merchandiser - Stane Park in Colchester

✨Tip Number 1

Get to know the company! Before your interview, dive into M&S's values and recent campaigns. This way, you can show off your knowledge and passion for the brand, making you stand out as a candidate who truly gets it.

✨Tip Number 2

Practice your visual storytelling skills! Bring examples of your past work or ideas for displays to the interview. This will not only showcase your creativity but also demonstrate how you can contribute to that 'wow' factor on the shop floor.

✨Tip Number 3

Be ready to talk teamwork! Share experiences where you've collaborated with others to achieve a common goal. M&S values teamwork, so showing that you can support your colleagues will make you a more attractive candidate.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the M&S team. So, take your marks and get applying!

We think you need these skills to ace Customer Assistant - Visual Merchandiser - Stane Park in Colchester

Visual Merchandising Skills
Styling Skills
Attention to Detail
Customer Engagement
Digital Tool Proficiency
Communication Skills
Teamwork
Adaptability
Product Knowledge
Sales Acumen
Time Management
Problem-Solving Skills
Operational Efficiency
Feedback Utilisation

Some tips for your application 🫡

Show Your Style: When you’re applying for the Visual Merchandiser role, let your creativity shine through! Use your application to showcase your eye for fashion and how you can bring that 'wow' factor to our displays.

Be Clear and Concise: We love a good story, but keep it straightforward! Make sure your application is easy to read and gets straight to the point. Highlight your relevant experience and skills that match what we’re looking for.

Tailor Your Application: Don’t just send a generic application. Take the time to tailor it to M&S and the specific role. Mention how your skills align with our values and how you can contribute to delivering that brilliant shopping experience.

Apply Through Our Website: We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on board!

How to prepare for a job interview at MARKS&SPENCER

✨Know Your Visual Merchandising Stuff

Brush up on your visual merchandising principles and styling skills. Be ready to discuss how you can create eye-catching displays that resonate with customers. Think of examples from your past experiences where you've successfully implemented merchandising strategies.

✨Show Off Your Team Spirit

Teamwork is crucial in this role, so be prepared to share instances where you've collaborated effectively with colleagues. Highlight how you’ve supported others in achieving store goals and how you can contribute to a positive team environment.

✨Demonstrate Your Customer Focus

M&S values putting customers first, so think about how you can showcase your customer service skills. Prepare to discuss how you’ve engaged with customers in the past, understood their needs, and made recommendations that led to sales.

✨Be Ready for Fast-Paced Questions

Since retail moves quickly, expect questions about how you handle pressure and adapt to change. Have examples ready that demonstrate your ability to pivot between tasks and maintain efficiency while delivering high-quality work.

Customer Assistant - Visual Merchandiser - Stane Park in Colchester
MARKS&SPENCER
Location: Colchester
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  • Customer Assistant - Visual Merchandiser - Stane Park in Colchester

    Colchester
    Part-Time
    13 - 16 £ / hour (est.)
  • M

    MARKS&SPENCER

    10000+
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