At a Glance
- Tasks: Keep our store running smoothly by managing stock and deliveries.
- Company: Join the dynamic team at M&S, a leading retail brand.
- Benefits: Competitive pay with an unsocial hours premium and flexible shifts.
- Other info: Great opportunity for teamwork and developing your skills in retail.
- Why this job: Be the backbone of our operations and make a real difference.
- Qualifications: Must be over 18 and ready to work hard in a fast-paced environment.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern: Tuesday 15:30 - 20:30, Thursday 15:30 - 20:30, Saturday 15:30 - 20:30.
Under 18 Disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Job Overview: Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
Responsibilities:
- You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for customers to shop.
- You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
- Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.
- Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
- Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
- From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
Qualities: This is a role for people who move with purpose. Are you ready for it? Take your marks and apply today.
Customer Assistant - Operation - Cheltenham employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operation - Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities of the Customer Assistant role and prepare examples from your past experiences that demonstrate your skills. Whether it’s handling stock or working as part of a team, having these stories ready will make you shine.
✨Tip Number 3
Be yourself! During the interview, let your personality come through. M&S is looking for team players who can adapt and keep up with the fast pace. Show them your enthusiasm and willingness to roll your sleeves up and get stuck in!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Assistant - Operation - Cheltenham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this physically demanding position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your readiness to keep things running smoothly.
✨Show Off Your Team Spirit
Since this role is all about teamwork, be prepared to share examples of how you've worked well with others in the past. Highlight your ability to adapt and support colleagues, as this will show that you're a great fit for their dynamic environment.
✨Be Digitally Savvy
As being digitally confident is essential, brush up on any relevant digital tools or systems you might encounter in the role. Mention any experience you have with tracking deliveries or managing stock digitally to impress them.
✨Demonstrate Your Flexibility
Flexibility is key in retail, so be ready to discuss how you've adapted to changing situations in previous jobs. Share specific examples where you’ve had to think on your feet or adjust your plans to meet demands, showing that you can handle the fast-paced nature of the role.