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- Tasks: Lead change initiatives and inspire teams to embrace new ways of working.
- Company: Join M&S, a dynamic and inclusive retail leader transforming the industry.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Other info: Join a diverse team committed to innovation and collaboration.
- Why this job: Be part of an exciting transformation journey and make a real impact.
- Qualifications: Experience in change communication and ability to navigate complexity.
The predicted salary is between 50000 - 60000 £ per year.
What's in it for you? Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do:
- Work with the Change & Adoption Lead to iteratively roll out the Technology Transformation Agile Change Management approach.
- Develop and lead a single view of change across the Tech function, showing the cumulative and collective impact of change.
- Responsible for day to day engagements across all key partners and audience groups within M&S Digital & Tech, sharing our transformation journey, inspiring change and new ways of working, to ensure that the team is engaged, aware, informed and driven to action.
- Tailoring our approach to key audience groups and compose a messaging and channels plan effective for a variety of communication types and colleagues.
- Work with the Change & Adoption Lead to identify, baseline and track Change Management objectives and key results that drive the Tech function.
Who you are:
- Good subject matter authority and previous experience in change communication method and tools.
- Able to demonstrate industry knowledge of external communication trends and guidelines.
- Able to deal with ambiguity and support the business by adapting the communications offer to support times of uncertainty.
- Experience of using a variety of communication methods and techniques.
- Ability to understand complexity at pace and navigate this with confidence and credibility.
Everyone's welcome. We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Change & Adoption Manager employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Adoption Manager
✨Tip Number 1
Network like a pro! Reach out to current or former M&S employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Change & Adoption Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by understanding M&S's values and how they align with your own. Think about examples from your past that showcase your change management skills and adaptability. We want to see how you can bring the magic of M&S to life!
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with various audience groups, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the M&S family. Let’s make change happen together!
We think you need these skills to ace Change & Adoption Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Change & Adoption Manager role. Highlight your experience in change communication and how it aligns with M&S's goals. We want to see how you can bring the magic of M&S to life!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to handle ambiguity and adapt communication strategies. We love seeing real-life applications of your expertise.
Be Authentic: Let your personality shine through in your application. M&S values inclusivity and authenticity, so don’t be afraid to show us who you are and what makes you unique. We’re looking for genuine passion and commitment!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and we can get you on the path to making change happen at M&S!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Change Management Stuff
Make sure you brush up on your knowledge of change communication methods and tools. Be ready to discuss how you've successfully navigated change in previous roles, as this will show your expertise and confidence in the subject.
✨Tailor Your Communication Style
Since the role involves engaging with various audience groups, think about how you can adapt your communication style to suit different stakeholders. Prepare examples of how you've tailored messages in the past to inspire action and engagement.
✨Showcase Your Adaptability
Be prepared to discuss times when you've dealt with ambiguity or uncertainty. Highlight your ability to remain calm and navigate complex situations, as this is crucial for a Change & Adoption Manager.
✨Engage with M&S Values
Familiarise yourself with M&S's values and how they relate to the role. During the interview, express how your personal values align with theirs, especially around inclusivity and innovation, to demonstrate that you're a great cultural fit.