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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team spirit, and a chance to work with trendy products.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a fashion ambassador and help customers discover the latest styles.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00-15:00, Wednesday 15:15-19:15, Friday 15:15-19:15, Saturday 15:15-19:15.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation. We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
Key Responsibilities & Expectations:
- At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Cardiff employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Cardiff
✨Tip Number 1
Get to know the company! Research M&S and their Fashion, Home & Beauty section. Understanding their values and products will help you connect with the team during your interview.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you can showcase your ability to handle busy situations and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Show off your fashion knowledge! Be ready to discuss current trends and how you can help customers find the perfect items. This is your chance to shine as a fashion-forward individual.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. Let’s get you that job!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: Use specific examples from your past experiences to highlight your skills. Whether it's a time you provided excellent customer service or helped boost sales, we want to know how you can bring that energy to our store.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Make sure to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to see your application right away. Don’t miss out on this opportunity!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. M&S values five-star service, so let that shine through!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices. Mention any experience you have using technology in retail settings. Being comfortable with digital tools will demonstrate your readiness to enhance the customer experience.
✨Emphasise Teamwork and Flexibility
Retail is all about teamwork, especially in a fast-paced environment. Share examples of how you've worked well in a team and adapted to changing situations. Highlighting your flexibility will show you're ready to tackle any challenge that comes your way!