At a Glance
- Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and style.
- Company: Join M&S, a forward-thinking retailer focused on customer experience.
- Benefits: Competitive pay, career development, and a vibrant work culture.
- Other info: Embrace change and grow in a supportive environment.
- Why this job: Make a real impact by shaping the future of retail with your leadership.
- Qualifications: Experience in fast-paced retail and strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Operations, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Operations - Burton in Burton upon Trent employer: MARKS&SPENCER
Joining M&S as a Team Manager in Operations means becoming part of a dynamic and people-focused culture where your leadership can truly shine. With a commitment to employee development, you will have access to growth opportunities that empower you to inspire your team and drive exceptional results on the shop floor. Located in Burton, you'll enjoy a vibrant work environment that values innovation and collaboration, making it an excellent place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Operations - Burton in Burton upon Trent
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching M&S and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team through challenges or achieved great results. Be ready to share these during your interview to demonstrate your people-first approach and commercial awareness.
✨Tip Number 3
Show off your adaptability! M&S is looking for leaders who thrive in fast-paced environments. Be prepared to discuss how you've successfully navigated change in previous roles and how you can bring that energy to their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Team Manager - Operations - Burton in Burton upon Trent
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share examples of how you've inspired and motivated your team in fast-paced environments, just like the role requires.
Be Data-Driven:We love a candidate who can back up their decisions with data! Highlight your commercial awareness and how you've used insights to drive results in previous roles. Numbers speak volumes!
Emphasise People Skills:This role is all about people, so make sure to showcase your ability to coach and develop others. Talk about how you’ve had those tough conversations with empathy and clarity – it’s key for us!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smooth process. It’s the best way for us to get your application and for you to join our amazing team at M&S!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with M&S's operations and values. Understand their customer service approach and how they reshape stores for the next generation. This will help you demonstrate your passion for the brand and show that you're ready to lead from the front.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership experiences in fast-paced environments. Share specific examples of how you've motivated teams, made bold decisions, and delivered strong results. Highlight your ability to coach and develop others, as this is crucial for a Team Manager role.
✨Emphasise Commercial Awareness
M&S is looking for someone who can drive results through data and insight. Brush up on your commercial knowledge and be ready to discuss how you've used data to make informed decisions in previous roles. This will show that you understand the importance of commercial success in retail.
✨Prepare for Tough Conversations
As a Team Manager, you'll need to have constructive conversations with your team. Think about past experiences where you've had to address performance issues or provide feedback. Be ready to explain how you approached these situations with clarity and empathy, showcasing your people-first leadership style.
