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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00 - 16:15, Saturday 09:30 - 17:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion‑forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on‑trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non‑negotiable. You'll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head‑on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty -Burnley employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty -Burnley
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about fashion trends and show you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with a smile. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to talk about how you'd use these to enhance customer experiences will set you apart from the competition.
✨Tip Number 4
Be ready to showcase your teamwork spirit! Think of examples where you've worked well in a team, especially in fast-paced environments. M&S values collaboration, so showing that you can contribute positively to the team dynamic is key.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty -Burnley
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find their perfect look.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can express themselves well, so make sure your skills and experiences are easy to understand. Remember, we’re looking for effective communication right from the start!
Highlight Your Team Spirit: Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences you've had. Whether it’s in retail or other settings, show us how you’ve contributed to a positive atmosphere and supported your colleagues. We love seeing candidates who thrive in a collaborative setting!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to see your application come through!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Think of examples where you've worked well in a team. Highlight how you support others and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will resonate well with interviewers.
✨Embrace Flexibility
Retail is fast-paced, so be ready to discuss how you handle changing situations. Share experiences where you've adapted quickly to new challenges or demands. This will show that you're the kind of person who thrives under pressure.