At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading fashion retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and a chance to work with trendy products.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a fashion ambassador and help customers discover the latest styles.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 12:00-16:00, Thursday 16:00-20:00, Friday 16:00-20:00, Saturday 13:00-17:00.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Kidswear - Cribbs Causeway in Bristol employer: MARKS&SPENCER
Join M&S as a Customer Assistant in Cribbs Causeway, where you'll be part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training opportunities and a vibrant work culture that encourages collaboration and innovation. Enjoy the benefits of working in a fast-paced environment that values flexibility and resilience, making every day an exciting challenge in the world of fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Kidswear - Cribbs Causeway in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a complaint. Role-playing these situations can boost your confidence and prepare you for those fast-paced moments on the shop floor.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being comfortable with digital tools will not only impress your interviewers but also make you a valuable asset on the job.
✨Tip Number 4
Be ready to demonstrate your flexibility! Retail is all about adapting to change, so think of examples from your past experiences where you've had to be quick on your feet. Highlighting your ability to thrive under pressure will set you apart from the competition.
We think you need these skills to ace Customer Assistant - Kidswear - Cribbs Causeway in Bristol
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience or personal style insights that make you a great fit for the role. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers find their perfect outfits.
Highlight Your Customer Service Skills:This role is all about delivering five-star service, so make sure to showcase your customer service experience in your application. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who understand the importance of a positive shopping experience!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps, especially if you've used them in a retail setting. We want to know that you're comfortable using technology to enhance the customer experience, so don't hold back on this one!
Emphasise Teamwork and Flexibility:Retail can be fast-paced and unpredictable, so it's important to highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've collaborated with others and tackled challenges head-on. We’re all about supporting each other at StudySmarter, and we want to see that in your application!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in kidswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion but also understand what appeals to customers, especially parents looking for stylish options for their kids.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experience and drive sales, showing that you can keep up with the fast-paced retail environment.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, as teamwork is crucial in a busy retail setting like M&S.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail is dynamic, so share experiences where you’ve successfully adjusted to shifting priorities or busy periods, demonstrating your resilience and readiness to jump in wherever needed.
